Articles

Articles

Articles on employee training, management, customer service, harassment, diversity and many other workplace topics.
Subcategories: Customer Service, Employee Development, Employment Law, Management/Leadership, Safety, Workplace Bullying, Workplace Diversity



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Articles Entries


How to Destroy the Curse of Negativity in Your Workplace
How to Destroy the Curse of Negativity in Your Workplace
Category: Management/Leadership
Author: Jim McKay
Posted: 06-01-2018 07:06 AM
Views: 891
Synopsis: Negativity can destroy a workplace.  Every manager faces it and must have tools in their arsenal to combat it.  Learn how to control negativity and turn your workplace into a positive and productive place with healthy and happy employees.
4 Tips on How to Demonstrate Respect to Co-Workers
4 Tips on How to Demonstrate Respect to Co-Workers
Category: Employee Development
Author: TrainingABC
Posted: 05-30-2018 03:28 AM
Views: 1663
Synopsis: Respect is quite possibly the most important part of communication in the workplace.  Without it, there will be conflict, low morale, losses in productivity, stress, depression, work absences and illness. This article lists several tips about how to show respect in the workplace
The Importance of Company Culture in Talent Acquisition
The Importance of Company Culture in Talent Acquisition
Category: Articles
Author: TrainingABC
Posted: 05-07-2018 08:11 AM
Views: 1851
Synopsis:

Nowadays company cultural is a critical component in attracting top-level talent.  Culture is now relevant in every aspect of recruiting. Many prospective employees will value finding an organization that is a good fit for them over a job that pays more money. Human resource managers need to include company culture as part of the recruiting process to ensure that prospective candidates will be a successful fit with their organization.

Why Social Media is the Greatest Tool for Recruiting in History
Why Social Media is the Greatest Tool for Recruiting in History
Category: Articles
Author: Jim McKay
Posted: 03-31-2018 07:56 AM
Views: 2502
Synopsis: According to a recent SHRM survey, 84% of companies today use social media to recruit talented employees and over two-thirds of those companies find it effective to find quality candidates and fill management positions in a shorter period of time.  Organizations who use social media in the recruiting process have an advantage over those who don't and will find higher quality talent in a shorter period of time.  Learn how your company can leverage social media in the recruiting process.
Co-Worker Retaliation: Is it Illegal?
Co-Worker Retaliation: Is it Illegal?
Category: Harassment
Author: Jim McKay
Posted: 01-14-2018 05:42 AM
Views: 3168
Synopsis: Search for information on retaliation and you will get 100s of websites describing retaliation perpetrated by supervisors and managers, however almost nothing about co-worker retaliation.  However, co-worker retaliation does occur and is illegal when several conditions are met.  This article will explain the law and in what situations non-management co-workers can commit illegal retaliation.
What to do When You Receive a Sexual Harassment Complaint
What to do When You Receive a Sexual Harassment Complaint
Category: Articles
Author: Jim McKay
Posted: 01-08-2018 06:16 AM
Views: 1000
Synopsis: There is rarely a day that goes by without sexual harassment in the news.  The high publicity combined with the "me-too" movement has empowered women to stand up for their rights in every workplace.  As a result, harassment complaints are on the rise.  It's critical that every manager understands the steps they should take when receiving a complaint.
The Power of the Structured Job Interview
The Power of the Structured Job Interview
Category: Management/Leadership
Author: Jim McKay
Posted: 10-08-2017 05:43 AM
Views: 3595
Synopsis: Job interviews have traditionally been social in nature and heavily reliant on feeling and subjective perceptions. While these interviews are comfortable for many managers, they aren't very effective and open the door to potential legal trouble.  A much more scientific and effective approach is the structured interview - a system of interviewing that has saved organizations millions of dollars that once were lost to bad hires.
Cyber Security: Your Network Security is Only as Strong as Your Weakest Employee
Cyber Security: Your Network Security is Only as Strong as Your Weakest Employee
Category: Articles
Author: Jim McKay
Posted: 09-28-2017 05:17 AM
Views: 2844
Synopsis: Your organization can have the most secure firewall in the world and it's not going to do any good unless your employees are trained and motivated to protect the network.  95% of cybersecurity breaches occur due to human error and hackers know this...they would rather take advantage of a careless or clueless employee than try to break through a world-class firewall.
Why Your Employees Hate You and Why Fair Management Practices Can Change That
Why Your Employees Hate You and Why Fair Management Practices Can Change That
Category: Management/Leadership
Author: TrainingABC
Posted: 08-21-2017 07:46 AM
Views: 3501
Synopsis: Learn how fair management practices will protect managers from legal trouble while also promoting trust, productivity, efficiency, innovation and accountability.  No manager can lead effectively without practicing fair, equal and consistent management.
Social Media and Handling Customer Complaints
Social Media and Handling Customer Complaints
Category: Customer Service
Author: TrainingABC
Posted: 08-10-2017 12:00 AM
Views: 14723
Synopsis: These days, more and more customer complaints are being handled through social media. Learning how to properly respond to customer complaints via social media is critical.

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