Articles

Articles

Articles on employee training, management, customer service, harassment, diversity and many other workplace topics.
Subcategories: Customer Service, Employee Development, Employment Law, Management/Leadership, Safety, Workplace Bullying, Workplace Diversity



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Articles Entries


How to Motivate Your Employees without Fear or Money
How to Motivate Your Employees without Fear or Money
Category: Management/Leadership
Posted: 04-22-2011 11:47 PM
Views: 4715
Synopsis:

For many years in the workplace it was thought the best way to motivate employees was with money and fear. Excellent performers were rewarded with more pay and promotions and bad performers were fired or demoted. Family and life outside of work took a backseat to the job and it was universally thought that if the job required time that cut into an employee's life, then the job always won.

Five Quick Ways to Motivate Your Employees
Five Quick Ways to Motivate Your Employees
Category: Management/Leadership
Posted: 04-19-2011 11:48 PM
Views: 1461
Synopsis:

Your job has a manager has many facets, but probably the most important one is to motivate your employees to higher productivity and efficiency. With the economic climate, impending layoffs and the generation lack of optimism in the business world these days, your job as a motivator is even more crucial. Managers need to look for ways to keep their employees inspired and quickly! Here are few simple ways to get started motivating your employees.

5 Ways to be an Effective Manager Today
5 Ways to be an Effective Manager Today
Category: Management/Leadership
Posted: 04-07-2011 11:48 PM
Views: 280
Synopsis:

It's tough being a manager. You are stretched in 100 different directions and some days it seems like you get nothing done and your staff seems less motivated than ever. It seems hopeless but there are five things you can do right now to make your day more productive and your staff a bit more motivated and therefore productive. Here are some leadership training tips to help you with your management skills right away.

Behaviors that lead to Illegal Workplace Harassment
Behaviors that lead to Illegal Workplace Harassment
Category: Harassment
Posted: 04-06-2011 11:48 PM
Views: 1324
Synopsis:

There are a number of behaviors that could lead to illegal workplace harassment. When continuous and unwanted behaviors are insensitive or offensive and focus around a difference or perceived difference, they can reach the level of illegal workplace harassment. Workplace harassment training should focus on the various types of behaviors that are considered offensive. It does not hurt to specifically spell out a number of these behaviors to make sure there is complete employee understanding in your harassment training.

The Consequences of Sexual Harassment in the Workplace
The Consequences of Sexual Harassment in the Workplace
Category: Harassment
Posted: 03-17-2011 11:48 PM
Views: 1335
Synopsis:

Sexual Harassment in the workplace is illegal and causes a myriad of morale and productivity issues for an organization. As a result, Sexual Harassment has disciplinary consequences for employees. These consequences are an important part of Sexual Harassment training. Make sure that every employee knows exactly what the result of non-compliance with your organization's sexual harassment policy and what steps the company will take when the policy is broken.

Unacceptable behaviors that could lead to Sexual Harassment
Unacceptable behaviors that could lead to Sexual Harassment
Category: Harassment
Posted: 03-16-2011 11:49 PM
Views: 1381
Synopsis:

There are numerous behaviors that could lead to sexual harassment in the workplace. We are all used to the examples we see in TV or movies about the manager who demands sexual favors from his workers, but although this obvious version of harassment still exists, it now occurs mostly in the form of Hostile Environment Harassment. This type of harassment occurs when sexual behaviors are unwanted and continuous and create an intimidating, hostile or offensive working enviroment. Sexual Harassment training should include every behavior listed below.

Organizational Innovation as a Part of Leadership Training
Organizational Innovation as a Part of Leadership Training
Category: Management/Leadership
Posted: 03-15-2011 11:49 PM
Views: 1196
Synopsis:

The world is constantly in flux. Changes are occurring so rapidly now that a company like MySpace can have a 75% share of the social marketing world and one year later be completely surpassed by Facebook. Companies have to be constantly looking for paradigm shifts. They need to constantly change to survive. Every available resource needs to be focused on innovation and changing paradigms. This is accomplished by leaders within an organization taking advantage of resources and diversity to find and innovate new ideas.  Leadership training in every organization should include innovation and the study of paradigms.

Facts About Hostile Environment Sexual Harassment
Facts About Hostile Environment Sexual Harassment
Category: Harassment
Posted: 02-26-2011 01:08 AM
Views: 8896
Synopsis:

Hostile Environment Sexual Harassment is the most common harassment to occur in the workplace today.  Companies need to be cognizant of this type of harassment and make sure that their sexual harassment training covers every aspect of it.  Here are some facts about Hostile Environment harassment.

Quid Pro Quo Versus Hostile Environment Sexual Harassment
Quid Pro Quo Versus Hostile Environment Sexual Harassment
Category: Harassment
Posted: 02-25-2011 01:08 AM
Views: 6960
Synopsis:

There are two types of Sexual Harassment - Quid Pro Quo and Hostile Environment. Both types are illegal in the workplace and both types require sexual harassment training to insure that your organization is not liable in a sexual harassment complaint.

Quid Pro Quo occurs when a manager or supervisor withholds or awards job benefits on the basis of sexual favors. Quid Pro Quo literally means "This for That” in Latin.

5 Ways to Instantly Improve Customer Service
5 Ways to Instantly Improve Customer Service
Category: Customer Service
Posted: 02-20-2011 01:09 AM
Views: 1436
Synopsis:

Customer service is the easiest way to get an edge on the competition. Studies have found that every disappointed customer tells an average of 10 people about their experience and that people are more likely to leave a business because of service rather than product. Customer service training for your employees will help you hold on to your customers and offer a superior experience over your competitors.


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