Articles

Articles

Articles on employee training, management, customer service, harassment, diversity and many other workplace topics.
Subcategories: Customer Service, Employee Development, Employment Law, Management/Leadership, Safety, Workplace Bullying, Workplace Diversity



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Articles Entries


Why Your Employees Hate You and Why Fair Management Practices Can Change That
Why Your Employees Hate You and Why Fair Management Practices Can Change That
Category: Management/Leadership
Author: TrainingABC
Posted: 08-21-2017 07:46 AM
Views: 152
Synopsis: Learn how fair management practices will protect managers from legal trouble while also promoting trust, productivity, efficiency, innovation and accountability.  No manager can lead effectively without practicing fair, equal and consistent management.
Social Media and Handling Customer Complaints
Social Media and Handling Customer Complaints
Category: Customer Service
Author: TrainingABC
Posted: 08-10-2017 12:00 AM
Views: 12266
Synopsis: These days, more and more customer complaints are being handled through social media. Learning how to properly respond to customer complaints via social media is critical.
52 Leadership Quotes by Women
52 Leadership Quotes by Women
Category: Articles
Author: TrainingABC
Posted: 08-09-2017 05:37 PM
Views: 323
Synopsis: 52 leadership quotes by powerful, successful women.
The Fair Labor Standards Act - Wage and Hour Compliance
The Fair Labor Standards Act - Wage and Hour Compliance
Category: Employment Law
Author: TrainingABC
Posted: 08-09-2017 12:00 AM
Views: 1329
Synopsis:

The Fair Labor Standards Act was enacted in 1938 and has been amended several times since.  It sets requirements on the minimum wage, overtime rules and sets age restrictions on work and age restrictions on certain dangerous types of labor.  Interestingly most companies are not completely in compliance and recently, FLSA lawsuits doubled in one single year.  It's critical that all of the management of every organization understand the law, so that they can apply it correctly and avoid substantial penalties and lawsuits.  Providing FLSA training to your managers could prevent a lawsuit or hefty fines by the Department of Labor.

Handling a Poorly Performing Employee
Handling a Poorly Performing Employee
Category: Articles
Posted: 05-31-2015 11:33 PM
Views: 13922
Synopsis: Handling a poorly performing employee is a critical skill that every manager should possess. it's not easy but improving performance will not only increase the efficiency of the employee in question, but it will lift the performance of your entire work team.
Workplace Bullying: What Is It...How to Stop It
Workplace Bullying: What Is It...How to Stop It
Category: Workplace Bullying
Posted: 05-30-2015 05:32 AM
Views: 12720
Synopsis: Workplace bullying has become an increasing problem in the workplace. Experts have compared the effects of bullying as similar to post-traumatic stress disorder. Workers who are bullied are less productive and more likely to leave your organization for another.
Social Media: A Great Recruiting Tool When Used Properly
Social Media: A Great Recruiting Tool When Used Properly
Category: Articles
Posted: 04-08-2015 06:10 AM
Views: 7276
Synopsis: An overview of how to use social media to recruit highly qualified employees.
Understanding the Family and Medical Leave Act
Understanding the Family and Medical Leave Act
Category: Articles
Posted: 04-08-2015 04:11 AM
Views: 5006
Synopsis: In survey after survey, the FMLA is voted as one of the most asked about human resource topics. This program gives detailed description of Act and outlines the information you need to know as a human resource professional.
Reviewing Resumes: How to Select the Best Candidates
Reviewing Resumes: How to Select the Best Candidates
Category: Articles
Posted: 04-06-2015 08:47 PM
Views: 5301
Synopsis: A step-by-step process to organizing and selecting candidates based on the resumes they have submitted.
Leadership Quotes
Leadership Quotes
Category: Articles
Posted: 12-15-2013 06:39 PM
Views: 173885
Synopsis: A List of the Best Leadership Quotes of all Time. Please join in and help us create a master list of the best!