Most Viewed Articles


Most Viewed Articles


Fall Protection in Construction and General Industry
Fall Protection in Construction and General Industry
Category: Safety
Author: TrainingABC
Posted: 04-07-2022 05:57 AM
Views: 3127
Synopsis: According to the Bureau of Labor Statistics, falls are the second largest cause of death on the job. Only transportation-related deaths account for more.
Sexual Harassment Law in Connecticut
Sexual Harassment Law in Connecticut
Category: Harassment
Author: TrainingABC
Posted: 10-11-2018 02:56 AM
Views: 3112
Synopsis: In the wake of media accounts of sexual harassment in the workplace, many states have recently taken steps to strengthen their sexual harassment laws. For example, in New York, the New York State Legislature and the New York City Government passed legislation expanding the protections of sexual harassment laws and requiring anti-harassment training for many public and private organizations. The simple idea is that bad behavior has been occurring for too long and that state governments need to take appropriate action to protect potential victims and create safer workplaces
Great Customer Service is a Company-Wide Priority
Great Customer Service is a Company-Wide Priority
Category: Customer Service
Posted: 01-16-2011 07:17 PM
Views: 3087
Synopsis:

Good service begins at the top of any business. Quality customer service is going to create a bigger profit, and everyone who starts their own company expects to financially benefit. The easiest way to help create a large profit is by giving your customers amazing service. Every employee in a company plays a role in good service to the clients. Even the smallest and seemingly non-important roles play a part in creating a good environment.

Staying a Great Manager While Becoming a Great Leader
Staying a Great Manager While Becoming a Great Leader
Category: Articles
Posted: 12-14-2010 03:51 AM
Views: 3083
Synopsis:

Great business leaders know that there is a lot more to becoming a leader than simply being assigned to the role of manager. A manager is primarily an administrator. The job of a manager is to run a section, group or division of an organization and the role is an important one. The skills associated with this administration take years to develop and the position is earned. However, it does not automatically make you a leader. A leader earns his title by getting others to follow his vision. Both roles are extremely important within an organization and the employee who excels in both becomes an organization's most valuable asset and leadership training is imperative to accomplish this.

 HIPAA Privacy Compliance Training
HIPAA Privacy Compliance Training
Category: Employment Law
Posted: 08-20-2012 09:40 PM
Views: 3082
Synopsis:

HIPAA privacy protection is federal law and sets limits on who can look at our private electronic, oral and written health information.  The security component requires health organizations to protect patient electronic information with a tight level of security.  It is critical that all employees who work with patient records understand HIPAA and how to handle and secure patient medical data.  Comprehensive HIPAA privacy training is required by the law.

Celebrating What's Right with Dewitt Jones
Celebrating What's Right with Dewitt Jones
Category: Articles
Posted: 12-01-2010 04:04 AM
Views: 3080
Synopsis:

The business world is full of organizations desperate to innovate and find the creativity needed to change in difficult times. Yet, most companies have a negative outlook. It's so easy to find fault in things and generally take a gloomy attitude. Businesses become so focused on the problems that face them that they forget that to solve the problems they need to look at possibilities. Looking at the negative closes the mind. Dewitt Jones teaches us to attack problems a little differently. Look for the positive in everything. He encourages us to Celebrate What's Right With The World instead of what's wrong.

Customer Service - It's As Easy As Giving a Pickle
Customer Service - It's As Easy As Giving a Pickle
Category: Articles
Posted: 12-29-2010 03:48 AM
Views: 3065
Synopsis:

In the business world everyone has customer service standards and everyone knows the basics of customer service. Sometimes it's tough to get an edge in service because everyone has about the same service standards. If you've reached this point, it might be time to hand out some pickles. I don't mean pickles literally. Customer service guru Bob Farrell defines pickles as the extra things you can do in service that make the customer happy. In other words, what can you do beyond the norm to "wow" the customer with your service? In Bob Farrell's case it was literally pickles. He gave extra pickles for free. In your case, it's probably going to be something else.

U.S. Anti-Trust Law
U.S. Anti-Trust Law
Category: Info
Author: TrainingABC
Posted: 08-20-2017 09:42 PM
Views: 3054
Synopsis: This general overview of U.S. Anti-Trust law covers the three 100 year old laws - the Sherman Act, The Clayton Act and the FTC Act shape the bulk of the law.
Are You Inspired? It's Up to You!
Are You Inspired? It's Up to You!
Category: Employee Development
Posted: 05-07-2011 11:46 PM
Views: 3054
Synopsis:

Do you wake up in the morning with a pep in your step ready to take on the day or do you dread every moment of your job and wake up depressed and unmotivated. Unfortunately, millions of people are the latter. They lack inspiration in their job and in turn they have little productivity. Their lives are bleak because of it and they mope along uninterested day by day.
 

What's the difference between the two employees? Between the ultra-motivated and the completely unmotivated? It comes down to self. Those that are motivated, choose to be motivated and those that aren't choose to be unmotivated. It's really that simple.
 

Behaviors that lead to Illegal Workplace Harassment
Behaviors that lead to Illegal Workplace Harassment
Category: Harassment
Posted: 04-06-2011 11:48 PM
Views: 3040
Synopsis:

There are a number of behaviors that could lead to illegal workplace harassment. When continuous and unwanted behaviors are insensitive or offensive and focus around a difference or perceived difference, they can reach the level of illegal workplace harassment. Workplace harassment training should focus on the various types of behaviors that are considered offensive. It does not hurt to specifically spell out a number of these behaviors to make sure there is complete employee understanding in your harassment training.


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