Most Viewed Articles
Most Viewed Articles
Category: Employee Development
Posted: 05-07-2011 11:46 PM
Do you wake up in the morning with a pep in your step ready to take on the day or do you dread every moment of your job and wake up depressed and unmotivated. Unfortunately, millions of people are the latter. They lack inspiration in their job and in turn they have little productivity. Their lives are bleak because of it and they mope along uninterested day by day.
What's the difference between the two employees? Between the ultra-motivated and the completely unmotivated? It comes down to self. Those that are motivated, choose to be motivated and those that aren't choose to be unmotivated. It's really that simple.
Category: Employment Law
Posted: 08-20-2012 09:40 PM
HIPAA privacy protection is federal law and sets limits on who can look at our private electronic, oral and written health information. The security component requires health organizations to protect patient electronic information with a tight level of security. It is critical that all employees who work with patient records understand HIPAA and how to handle and secure patient medical data. Comprehensive HIPAA privacy training is required by the law.
Posted: 04-06-2011 11:48 PM
There are a number of behaviors that could lead to illegal workplace harassment. When continuous and unwanted behaviors are insensitive or offensive and focus around a difference or perceived difference, they can reach the level of illegal workplace harassment. Workplace harassment training should focus on the various types of behaviors that are considered offensive. It does not hurt to specifically spell out a number of these behaviors to make sure there is complete employee understanding in your harassment training.
Posted: 12-29-2010 03:48 AM
In the business world everyone has customer service standards and everyone knows the basics of customer service. Sometimes it's tough to get an edge in service because everyone has about the same service standards. If you've reached this point, it might be time to hand out some pickles. I don't mean pickles literally. Customer service guru Bob Farrell defines pickles as the extra things you can do in service that make the customer happy. In other words, what can you do beyond the norm to "wow" the customer with your service? In Bob Farrell's case it was literally pickles. He gave extra pickles for free. In your case, it's probably going to be something else.
Posted: 11-24-2021 05:07 AM
Synopsis: The CDC states that worker’s compensation claims are filed for back problems more than any other injury. This article will give healthcare employees information on how to combat these injuries in their workplace.
Posted: 12-01-2010 04:04 AM
The business world is full of organizations desperate to innovate and find the creativity needed to change in difficult times. Yet, most companies have a negative outlook. It's so easy to find fault in things and generally take a gloomy attitude. Businesses become so focused on the problems that face them that they forget that to solve the problems they need to look at possibilities. Looking at the negative closes the mind. Dewitt Jones teaches us to attack problems a little differently. Look for the positive in everything. He encourages us to Celebrate What's Right With The World instead of what's wrong.
Posted: 08-20-2017 09:42 PM
Synopsis: This general overview of U.S. Anti-Trust law covers the three 100 year old laws - the Sherman Act, The Clayton Act and the FTC Act shape the bulk of the law.
Posted: 12-06-2010 03:55 AM
Turnover is a huge problem in every organization; however some are worse than others. Most estimates say that employee turnover costs from 35% to as much as 100% of an employee's salary. The cost to recruit, interview, hire and train new employees increases every year. Turnover, of course, cannot be fully stopped, but one of the most effective ways to lower it is to higher better employees from the beginning. If you the employee that you hire has the skills, knowledge, ability and desire to do the job you hired them for then there is a much better chance that they won't quit or be terminated. The most effect way to hire a solid, productive, happy employee is through behavior based interviewing.
Posted: 12-02-2010 05:59 AM
Take notes! Taking notes is one of the most important parts of an effective interview. Note-taking will allow you to go back and see exactly what you were thinking when a candidate gave an answer and what they said. It's easy to forget an interview after it happens. If you rely on your memory it leads to decisions based on gut feelings. Candidates are trying to project an image and this image might be all you remember.
Posted: 12-23-2011 11:00 PM
The basketball player stands at the free throw line and he just can't stop thinking about how he all his shots have been short today and sure enough the ball clanks off the front of the rim. The actor stands on the stage and all he can think about is how he is going to forget his lines, even though he has them completely memorized, and sure enough he can't remember them at the most important moment. The man steps up to the podium to give a speech scared to death that he is going to stutter and sure enough he does. The mind is a powerful thing and seems to be able to affect our actions whether positive or negative. This is widely known as the Pygmalion Effect.