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Category: Articles
Posted: 12-14-2010 03:51 AM
Views: 3038
Synopsis:
Great business leaders know that there is a lot more to becoming a leader than simply being assigned to the role of manager. A manager is primarily an administrator. The job of a manager is to run a section, group or division of an organization and the role is an important one. The skills associated with this administration take years to develop and the position is earned. However, it does not automatically make you a leader. A leader earns his title by getting others to follow his vision. Both roles are extremely important within an organization and the employee who excels in both becomes an organization's most valuable asset and leadership training is imperative to accomplish this.
Category: Employment Law
Posted: 08-20-2012 09:40 PM
Views: 3022
Synopsis:
HIPAA privacy protection is federal law and sets limits on who can look at our private electronic, oral and written health information. The security component requires health organizations to protect patient electronic information with a tight level of security. It is critical that all employees who work with patient records understand HIPAA and how to handle and secure patient medical data. Comprehensive HIPAA privacy training is required by the law.
Category: Customer Service
Posted: 01-16-2011 07:17 PM
Views: 3022
Synopsis:
Good service begins at the top of any business. Quality customer service is going to create a bigger profit, and everyone who starts their own company expects to financially benefit. The easiest way to help create a large profit is by giving your customers amazing service. Every employee in a company plays a role in good service to the clients. Even the smallest and seemingly non-important roles play a part in creating a good environment.
Category: Articles
Posted: 12-01-2010 04:04 AM
Views: 3014
Synopsis:
The business world is full of organizations desperate to innovate and find the creativity needed to change in difficult times. Yet, most companies have a negative outlook. It's so easy to find fault in things and generally take a gloomy attitude. Businesses become so focused on the problems that face them that they forget that to solve the problems they need to look at possibilities. Looking at the negative closes the mind. Dewitt Jones teaches us to attack problems a little differently. Look for the positive in everything. He encourages us to Celebrate What's Right With The World instead of what's wrong.
Category: Harassment
Posted: 04-06-2011 11:48 PM
Views: 3001
Synopsis:
There are a number of behaviors that could lead to illegal workplace harassment. When continuous and unwanted behaviors are insensitive or offensive and focus around a difference or perceived difference, they can reach the level of illegal workplace harassment. Workplace harassment training should focus on the various types of behaviors that are considered offensive. It does not hurt to specifically spell out a number of these behaviors to make sure there is complete employee understanding in your harassment training.
Category: Employee Development
Posted: 05-07-2011 11:46 PM
Views: 3001
Synopsis:
Do you wake up in the morning with a pep in your step ready to take on the day or do you dread every moment of your job and wake up depressed and unmotivated. Unfortunately, millions of people are the latter. They lack inspiration in their job and in turn they have little productivity. Their lives are bleak because of it and they mope along uninterested day by day.
What's the difference between the two employees? Between the ultra-motivated and the completely unmotivated? It comes down to self. Those that are motivated, choose to be motivated and those that aren't choose to be unmotivated. It's really that simple.
Category: Articles
Posted: 12-29-2010 03:48 AM
Views: 2998
Synopsis:
In the business world everyone has customer service standards and everyone knows the basics of customer service. Sometimes it's tough to get an edge in service because everyone has about the same service standards. If you've reached this point, it might be time to hand out some pickles. I don't mean pickles literally. Customer service guru Bob Farrell defines pickles as the extra things you can do in service that make the customer happy. In other words, what can you do beyond the norm to "wow" the customer with your service? In Bob Farrell's case it was literally pickles. He gave extra pickles for free. In your case, it's probably going to be something else.
Category: Info
Author: TrainingABC
Posted: 08-20-2017 09:42 PM
Views: 2997
Synopsis: This general overview of U.S. Anti-Trust law covers the three 100 year old laws - the Sherman Act, The Clayton Act and the FTC Act shape the bulk of the law.
Category: Articles
Posted: 12-06-2010 03:55 AM
Views: 2983
Synopsis:
Turnover is a huge problem in every organization; however some are worse than others. Most estimates say that employee turnover costs from 35% to as much as 100% of an employee's salary. The cost to recruit, interview, hire and train new employees increases every year. Turnover, of course, cannot be fully stopped, but one of the most effective ways to lower it is to higher better employees from the beginning. If you the employee that you hire has the skills, knowledge, ability and desire to do the job you hired them for then there is a much better chance that they won't quit or be terminated. The most effect way to hire a solid, productive, happy employee is through behavior based interviewing.
Category: Safety
Author: TrainingABC
Posted: 04-07-2022 05:57 AM
Views: 2973
Synopsis: According to the Bureau of Labor Statistics, falls are the second largest cause of death on the job. Only transportation-related deaths account for more.