TrainingABC Blog

The Legal Use of Email and Text Messaging at Work
Category: Employment Law
Posted: 09-27-2013 08:48 PM
Views: 9268
Synopsis: Email and text messaging have become an essential part of communication at work. However, the use is fraught with legal potholes. Learn about what to avoid when using these efficient forms of communication at work.

Customer Service Training: Don't Let Your Bad Service Moments Go Viral
Category: Customer Service
Posted: 09-05-2013 08:55 PM
Views: 12740
Synopsis: Have you ever had a bad experience with customer service, bad enough to sour you from going back to the establishment? It is important for an organization’s employees to know the meaning and value of customer service, in order to keep the most important aspect of their business healthy: profitability.

7 Reasons Managers Should Put a Priority on Harassment Prevention
Category: Harassment
Author: TrainingABC
Posted: 06-04-2013 09:07 PM
Views: 13091
Synopsis: 7 excellent reasons that manager's should prioritize the prevention of harassment in the workplace.

Harassment Prevention Training for Managers - Taking a Harassment Complaint
Category: Harassment
Posted: 05-29-2013 09:07 PM
Views: 8404
Synopsis: Taking a harassment complaint from an employee is part of every manager's job. However, this sensitive task is not always done correctly resulting in organizational lawsuits and employee turnover.

Harassment Prevention Training for Managers - Reporting
Category: Harassment
Posted: 05-28-2013 09:07 PM
Views: 8331
Synopsis: Two of the most important aspects of harassment prevention are the avenues of reporting for employees and watching for unreported harassment.

A Manager’s Top Priorities for Fighting Harassment
Category: Harassment
Posted: 04-02-2013 09:08 PM
Views: 7883
Synopsis: One of the most crucial jobs every manager has is to prevent harassment in the workplace. The morale, efficiency and survival of your workplace depend on it.

Business Ethics Training - Confidentiality
Category: Ethics
Posted: 01-29-2013 10:08 PM
Views: 10880
Synopsis: One of the most important aspects of business ethics training is confidentiality. The handling of confidential customer, patient or employee information and insider trading are two of the most crucial subjects within confidentiality to train your employees on.

Workplace Ethics Training - Anti-Trust Law
Category: Ethics
Posted: 01-26-2013 10:09 PM
Views: 4125
Synopsis: One of the most common legal and ethical violations in the workplace is the breaking of anti-trust law. Making sure that your employees are fully trained on this crucial workplace topic should be a priority in every workplace.

Workplace Ethics Training - Deception
Category: Ethics
Posted: 01-25-2013 10:09 PM
Views: 4406
Synopsis: Deception is one of the most important workplace ethics training topics. Deception includes a number behaviors that are perpetrated to improve the position of an individual employee or for the organization as a whole. The following are the most common types of deception in the workplace.

Employee Ethics Training - Theft
Category: Ethics
Posted: 01-21-2013 10:09 PM
Views: 15648
Synopsis: Employee theft results in billions of dollars in lost revenue in the workplace every year. Theft prevention is a critical part of any workplace ethics training program.