Most Viewed Articles


Most Viewed Articles


California AB2053 Abusive Conduct Law
California AB2053 Abusive Conduct Law
Category: Info
Author: TrainingABC
Posted: 08-20-2017 09:29 PM
Views: 2098
Synopsis:

A general overview of the requirements of California's AB2053 Abusive Conduct Law.

Safety Orientation in Commercial and Industrial Workplaces
Safety Orientation in Commercial and Industrial Workplaces
Category: Safety
Author: TrainingABC
Posted: 07-28-2021 05:24 AM
Views: 2096
Synopsis: Employers have a responsibility to keep their employees safe on the job.  A solid safety orientation program is a critical piece of this responsibility.
Use Your Customer Complaints to Build Rock Solid Customer Service
Use Your Customer Complaints to Build Rock Solid Customer Service
Category: Articles
Posted: 01-14-2011 03:27 AM
Views: 2093
Synopsis:

What is the best way to improve your company or brand? Well, as surprising as this may be, customer complaints are definitely one method-as counter-productive as that may sound. Not that you want to encourage customers to complain, but knowing your customers' concerns and issues can help your company make the changes it needs to improve and become trusted in the industry and among your customer base. The word complaint carries such a negative connotation that complaints are by default automatically viewed as negative and disappointing. However, they can be used to your benefit if you listen and take appropriate action to resolve them to best satisfy the needs of your customers. Be sure to also teach your employees how to handle complaints through effective customer service training.

The Importance of Flexibility in Employees’ Work Lives
The Importance of Flexibility in Employees’ Work Lives
Category: Articles
Author: TrainingABC
Posted: 10-25-2019 04:09 PM
Views: 2080
Synopsis: Smart employers are allowing employees to balance their work and personal lives with more flexibility.  Ultimately it has proven to increase productivity and attract talented workers.
Resolving Conflict With Your Coworkers
Resolving Conflict With Your Coworkers
Category: Articles
Author: TrainingABC
Posted: 12-10-2018 06:14 AM
Views: 2079
Synopsis: Learn how to resolve conflict with your co-workers and make your life and productivity better at work.
The Benefits and Promises of Behavioral Interviewing
The Benefits and Promises of Behavioral Interviewing
Category: Info
Author: TrainingABC
Posted: 02-12-2019 05:22 AM
Views: 2069
Synopsis: For years, behavioral interviewing has been considered one of the most effective ways to increase the odds of a successful hiring decision.  Learn how this employee interviewing technique works.
The Importance of Understanding the FCPA
The Importance of Understanding the FCPA
Category: Blogs
Author: TrainingABC
Posted: 09-05-2021 03:16 AM
Views: 2049
Synopsis: So, who does this apply to now, and how is bribery actually defined under this law? This article will lay out what you need to know, and why getting the proper training for FCPA is so critical for companies and individuals doing international deals.
Finding Talented Employees Through Social Media Recruiting
Finding Talented Employees Through Social Media Recruiting
Category: Management/Leadership
Author: TrainingABC
Posted: 08-20-2018 02:44 AM
Views: 2047
Synopsis: Social media may be the best way to find a qualified employee that fits your organization's culture.  Learn how this strategy can be a valuable tool to find talent in a strong economy with low a unemployment rate.
Preventing Employee Insider Trading
Preventing Employee Insider Trading
Category: Articles
Author: TrainingABC
Posted: 11-08-2018 03:28 AM
Views: 2024
Synopsis: Illegal insider trading can result in fines a high as 25 million dollars for businesses and 5 million dollars and prison time for individuals.  Make sure your employees understand what illegal inside trading is and the repercussions for engaging in it.
 Illinois SB 1829: What You Need to Know
Illinois SB 1829: What You Need to Know
Category: Info
Author: Jim McKay
Posted: 06-10-2019 02:35 AM
Views: 1980
Synopsis: Illinois is on the verge of joining New York and California by requiring sexual harassment training for both supervisory and non-supervisory personnel.  Illinois SB 1829 is nearly law.  Here's what you need to know if you employee workers in the state.

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