Most Viewed Articles


Most Viewed Articles


Enhancing the Care of Elder Communities: California Code of Regulations Section 72517
Enhancing the Care of Elder Communities: California Code of Regulations Section 72517
Category: Info
Author: TrainingABC
Posted: 12-21-2023 05:53 AM
Views: 3245
Synopsis: Learn about the California Code of Regulations including the 2017 amendment on LGBT training for facility staff.
The Importance of Freedom of Gender Expression in the Workplace
The Importance of Freedom of Gender Expression in the Workplace
Category: Articles
Author: TrainingABC
Posted: 10-29-2019 11:14 PM
Views: 3239
Synopsis: Learn how to create a work culture where everyone is respected by embracing the freedom of gender expression in your workplace.
5 Ways for Managers to Show Appreciation to Their Employees
5 Ways for Managers to Show Appreciation to Their Employees
Category: Management/Leadership
Author: TrainingABC
Posted: 06-11-2018 04:35 AM
Views: 3239
Synopsis:

Managers must ensure that employees feel appreciated at work.  Employees who feel appreciated work harder, are better team members, have higher morale, are less likely to leave the organization for another job.  Let's look at 5 ways managers can show appreciation to their team.

Delaware HB 360: What You Need to Know
Delaware HB 360: What You Need to Know
Category: Info
Author: TrainingABC
Posted: 06-09-2019 05:02 PM
Views: 3207
Synopsis: If you work in Delaware, you may or may not have heard of a new law that takes aim at sexual harassment in the state. Called House Bill 360 (“HB 360”), the legislation “seeks to offer broader protections for Delaware workers against sexual harassment than those found at the federal level.”
Be a Leader Others Want to Follow
Be a Leader Others Want to Follow
Category: Articles
Posted: 11-29-2010 04:05 AM
Views: 3200
Synopsis:

A manager by nature has a short range view. The everyday tasks of running an organization keep a manager running around putting out fires and trying to survive the day. Day after day, week after week, his time is constantly filled. A leader finds time to look to the future. If there is no focus on the future, then the present will eventually mean nothing. Unless an organization knows where it is going then steering the ship in the present is an exercise in futility. It might as well be in an ocean thick with fog without a compass.

Customer Service Training - It Only Helps if You Actually Do It!
Customer Service Training - It Only Helps if You Actually Do It!
Category: Customer Service
Posted: 08-14-2012 09:41 PM
Views: 3197
Synopsis:

A true story about a national sandwich shop that needs to completely revamp its  customer service training.

The Power of Listening in an Interview
The Power of Listening in an Interview
Category: Articles
Posted: 12-04-2010 03:58 AM
Views: 3195
Synopsis:

Poor listening in the number one weakness of interviewers. Poor listeners miss the important information that the candidate is giving them in the interview and as a result make poor hiring decisions. While this is a weakness for most interviewers, the good news is that there are ways to become a better listener and make the hiring decisions that are best for your company and for your own future as a manager. Plus, applicants who rate the interviewer as an attentive listener rate your company hirer even if they don't get the job.

The Perils of Electronic Harassment in the Workplace
The Perils of Electronic Harassment in the Workplace
Category: Articles
Author: TrainingABC
Posted: 10-31-2019 12:50 AM
Views: 3189
Synopsis: Electronic communication has become so commonplace in today’s workplace that we often don’t think twice about it. From sending a quick text to a colleague or sending a longer email to your department, electronic communication has become a critical component of workplace collaboration—especially if we are collaborating with colleagues over large distances.
Sexual Harassment Training - The Best Investment a Company Can Make
Sexual Harassment Training - The Best Investment a Company Can Make
Category: Articles
Posted: 12-19-2010 03:47 AM
Views: 3187
Synopsis:

Sexual harassment training is one of the best investments in time and money that a company can make. It is imperative in today's litigious world that everyone in an organization knows exactly what sex harassment is and why it is unacceptable. Despite the heavy amount of press on the subject, there are still employees who either know better and still do it, or simply don't understand exactly what constitutes harassment in the workplace. In addition, a company can be held liable even if they didn't know the harassment was occurring if they did not provide training and a policy to employees.

SCORM Explained
SCORM Explained
Category: Info
Author: TrainingABC
Posted: 02-10-2019 04:54 AM
Views: 3181
Synopsis: You may have seen the acronym SCORM on our website or elsewhere in association with e-learning.  Let's explain what it is, what it does, and why it's important.

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