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Category: Articles
Posted: 01-08-2011 03:28 AM
Views: 3183
Synopsis:
Basic leadership skills are the building blocks that provide managers an effective base to build on in their pursuit of a productive and efficient work team. Leadership training videos are an effective way to teach these all important skills and fortunately the market is full of excellent leadership programs that provide the skills that every leader in the workplace needs. Most of the Leadership DVDs on the market also come with a leader's guide and other support materials, which make the package a complete program ready to use out of the box. The following are the programs we have found to be most effective for our customers.
Category: Articles
Posted: 12-06-2010 03:55 AM
Views: 3181
Synopsis:
Turnover is a huge problem in every organization; however some are worse than others. Most estimates say that employee turnover costs from 35% to as much as 100% of an employee's salary. The cost to recruit, interview, hire and train new employees increases every year. Turnover, of course, cannot be fully stopped, but one of the most effective ways to lower it is to higher better employees from the beginning. If you the employee that you hire has the skills, knowledge, ability and desire to do the job you hired them for then there is a much better chance that they won't quit or be terminated. The most effect way to hire a solid, productive, happy employee is through behavior based interviewing.
Category: Harassment
Author: Jim McKay
Posted: 01-14-2018 05:42 AM
Views: 3168
Synopsis: Search for information on retaliation and you will get 100s of websites describing retaliation perpetrated by supervisors and managers, however almost nothing about co-worker retaliation. However, co-worker retaliation does occur and is illegal when several conditions are met. This article will explain the law and in what situations non-management co-workers can commit illegal retaliation.
Category: Articles
Posted: 12-02-2010 05:59 AM
Views: 3159
Synopsis:
Take notes! Taking notes is one of the most important parts of an effective interview. Note-taking will allow you to go back and see exactly what you were thinking when a candidate gave an answer and what they said. It's easy to forget an interview after it happens. If you rely on your memory it leads to decisions based on gut feelings. Candidates are trying to project an image and this image might be all you remember.
Category: Harassment
Posted: 04-06-2011 11:48 PM
Views: 3145
Synopsis:
There are a number of behaviors that could lead to illegal workplace harassment. When continuous and unwanted behaviors are insensitive or offensive and focus around a difference or perceived difference, they can reach the level of illegal workplace harassment. Workplace harassment training should focus on the various types of behaviors that are considered offensive. It does not hurt to specifically spell out a number of these behaviors to make sure there is complete employee understanding in your harassment training.
Category: Safety
Author: TrainingABC
Posted: 07-30-2021 04:17 AM
Views: 3140
Synopsis: Bloodborne pathogen exposure is a serious risk in commercial and industrial workplaces. Make sure your employees stay safe.
Category: Workplace Diversity
Author: TrainingABC
Posted: 11-26-2022 07:21 AM
Views: 3135
Synopsis: Learn how to combat microaggressions and microinequities in the workplace.
Category: Articles
Posted: 01-26-2011 03:18 AM
Views: 3134
Synopsis:
Empowerment is one of the most powerful tools available to a manager and an organization. No one person can do everything by themselves. It takes a group of dedicated individuals to effectively run an organization. They benefits of empowerment are not only the ability to get more work accomplished, but also make the creative minds of an entire organization available. A workforce free to innovate and work unencumbered by micro-management is a happy workforce and a far more productive and efficient one. Leadership training should focus on empowerment whenever possible.
Category: Customer Service
Posted: 01-17-2011 07:17 PM
Views: 3131
Synopsis:
Customer service is a part of every employee's job description regardless of position. This is particularly true in retail stores where customer satisfaction is a determinate in not only the customer's willingness not purchase product but also in their desire to return to the store. Companies make a huge mistake by underestimating the role of repeat business in their bottom line, and the best way to ensure repeat business and healthy profits is to be known for excellent customer service. All employees should work toward excellent customer service. Without it, the company will not succeed and there will be no jobs. Customer service is one of the most important aspects of job security and company survival.
Category: Management/Leadership
Posted: 12-21-2011 11:01 PM
Views: 3118
Synopsis:
Behavioral interviewing is the most effective way to hire a qualified employee. It takes gut feelings, stereotypes and biases out of the process and allows you to look at candidates in more scientific terms. The process is called behavioral because it uses behaviors presented in the past to predict future behaviors. The process sounds easy but it takes practice and persistence.