Most Viewed Articles


Most Viewed Articles


Sarbanes Oxley Explained
Sarbanes Oxley Explained
Category: Info
Author: Jim McKay
Posted: 03-08-2018 07:26 AM
Views: 2417
Synopsis:

The Sarbanes Oxley Act of 2002 was signed into law in response to the catastrophic financial meltdown brought on by corporate accounting malpractice.  Enron, Worldcom, Tyco and other large publicly traded corporations released fraudulent and misleading information to the public and hid debt in off-book subsidiaries  When the malfeasance came to light, the resulting carnage included thousands of people's life savings and jobs and nearly a trillion dollars in market loss.  Sarbanes Oxley effectively polices the issues that caused the meltdown and has brought transparency in financial accounting.

The Importance of Organization-Wide Sexual Harassment Training
The Importance of Organization-Wide Sexual Harassment Training
Category: Harassment
Posted: 11-12-2011 11:02 PM
Views: 2409
Synopsis:

Sexual Harassment. Everyone seems to know what it is and yet the stories in the media of its occurrence seem to be unending. The latest high profile alleged perpetrator is Herman Cain, but Mr. Cain is in a long line of men and women who have had their careers jeopardized by sexual harassment charges. So why does it still occur if most people are educated on it. There are many reasons, but the most prevalent are a sense of invincibility due to power, the belief that by the perpetrator that he or she is different than others and simple ignorance. The effect of all three of these reasons can be mitigated by organization-wide sexual harassment training.

The 5 Best Workplace Ethics Training Videos on the Market
The 5 Best Workplace Ethics Training Videos on the Market
Category: Ethics
Posted: 05-14-2011 10:05 PM
Views: 2378
Synopsis:

Using an ethics training video can be an effective way to teach your employees proper ethical behavior in the workplace. Ethics is more than about compliance. (although this is the ultimate goal) It needs to start with core values and standards of behavior expected by an organizations. The ethics videos available on the market attack this important aspect of employee training from both perspectives.

The Locked Double Door - Everything is Customer Service
The Locked Double Door - Everything is Customer Service
Category: Customer Service
Posted: 02-06-2011 01:11 AM
Views: 2332
Synopsis:

Recently, I went to my favorite ice cream shop and nearly pulled my arm out of my socket trying to open a locked door. The strange thing was that the store wasn't closed. For some reason, the double glass doors were only open on one side. Earlier in the day, I had gone to a local hardware store. (Yes, I know what you are thinking. Believe it or not there is still an independent local hardware store open in my city.) The hardware store also had this strange one door open, one door shut issue. Just like the ice cream shop, I nearly pulled my arm out of the socket on the locked door. These two establishments started me thinking. I realized that half of the stores I went to had a locked door when they were open. I also realized, as I looked back on it, that every single time I grabbed one of these locked doors I twinge of anger shot through my body and I entered the store annoyed.

The Manager's Role in Customer Service Training
The Manager's Role in Customer Service Training
Category: Customer Service
Posted: 01-19-2011 07:16 PM
Views: 2319
Synopsis:

Creating great customer service in any company begins with management, no matter what the business is. The reason why is simple-Control for the company lies in management's hands. They control how the company runs and the image they wish to produce, all focusing on customer satisfaction to ensure profit goals are met. Managers are in a position to show, teach and model how the customer service is played out. A quality management training program and, in particular, customer service management training, are the preliminary steps toward ensuring all company employees provide ongoing service that keeps customers returning and profits increasing.

Why Your Organization Should Have an Employee Wellness Program
Why Your Organization Should Have an Employee Wellness Program
Category: Employee Development
Author: TrainingABC
Posted: 04-14-2019 06:05 PM
Views: 2308
Synopsis: A healthy workplace is an efficient, productive and happy workplace.  Learn why organizations big and small should implement an employee wellness program.
The Importance of Company Culture in Talent Acquisition
The Importance of Company Culture in Talent Acquisition
Category: Articles
Author: TrainingABC
Posted: 05-07-2018 08:11 AM
Views: 2302
Synopsis:

Nowadays company cultural is a critical component in attracting top-level talent.  Culture is now relevant in every aspect of recruiting. Many prospective employees will value finding an organization that is a good fit for them over a job that pays more money. Human resource managers need to include company culture as part of the recruiting process to ensure that prospective candidates will be a successful fit with their organization.

5 Ways to Instantly Improve Customer Service
5 Ways to Instantly Improve Customer Service
Category: Customer Service
Posted: 02-20-2011 01:09 AM
Views: 2302
Synopsis:

Customer service is the easiest way to get an edge on the competition. Studies have found that every disappointed customer tells an average of 10 people about their experience and that people are more likely to leave a business because of service rather than product. Customer service training for your employees will help you hold on to your customers and offer a superior experience over your competitors.

The Consequences of Sexual Harassment in the Workplace
The Consequences of Sexual Harassment in the Workplace
Category: Harassment
Posted: 03-17-2011 11:48 PM
Views: 2266
Synopsis:

Sexual Harassment in the workplace is illegal and causes a myriad of morale and productivity issues for an organization. As a result, Sexual Harassment has disciplinary consequences for employees. These consequences are an important part of Sexual Harassment training. Make sure that every employee knows exactly what the result of non-compliance with your organization's sexual harassment policy and what steps the company will take when the policy is broken.

TrainingABC New Release - Abusive Conduct in the Workplace: California AB 2053 Training
TrainingABC New Release - Abusive Conduct in the Workplace: California AB 2053 Training
Category: News
Author: TrainingABC
Posted: 08-03-2017 01:16 PM
Views: 2251
Synopsis: TrainingABC announces the release of a brand new training course on California AB 2053 - abusive conduct in the workplace.

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