Recent Entries

Handling a Poorly Performing Employee
Handling a Poorly Performing Employee
Category: Articles
Posted: 05-31-2015 19:33
Views: 1084
Comments: 0
Handling a poorly performing employee is a critical skill that every manager should possess. it's not easy but improving performance will not only increase the efficiency of the employee in question, but it will lift the performance of your entire work team.

Social Media and Handling Customer Complaints
Social Media and Handling Customer Complaints
Category: Customer Service
Posted: 05-31-2015 02:08
Views: 342
Comments: 0
These days, more and more customer complaints are being handled through social media. Learning how to properly respond to customer complaints via social media is critical.

Workplace Bullying: What Is It...How to Stop It
Workplace Bullying: What Is It...How to Stop It
Category: Workplace Bullying
Posted: 05-30-2015 01:32
Views: 360
Comments: 0
Workplace bullying has become an increasing problem in the workplace. Experts have compared the effects of bullying as similar to post-traumatic stress disorder. Workers who are bullied are less productive and more likely to leave your organization for another.

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