Service Excellence: A Time To Care

DVD: $395.00
Total Cost: $395.00
Video Length
19 minutes
Closed Captioning
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Working in the healthcare sector requires a heightened level of customer service. Educate your healthcare employees on the key points of proper customer relations.

Main Topics Covered:

  • Proper telephone etiquette
  • Patient confidentiality
  • Interacting with patients
  • Patient follow-up
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