Cliff's Customer Service Adventure

Cliff’s Customer Service Adventure makes customer care fun! This entertaining program is intended for young employees who are responsible for customer service on the front lines. The video introduces “Cliff”. He’s a cool 20 something who wants to achieve customer service excellence. He guides the viewer through a working adventure that includes interactions at multiple locations. A strong message is conveyed through amusing antics and funny comments. 

• Learn to empathize with customers
• Learn how environment influences a customer
• Learn how to identify the customer’s needs
• Reinforces a polite and friendly approach 
• Practice ways to solve a customer’s problem effectively