Would You Do Business With You? with Jan Handly
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Let Jane Handly be your customer service training expert. For more than 20 years Jane has worked with some of the largest corporations in the world on their employee customer service skills and now you can have her wisdom and experience for your organization with this brand new video seminar. Jane uses humorous anecdotes and stories to make her point about providing great service. Customer expect a lot more these days and Jane will show you how to deliver the type of service that customers will rave about and thereby gain you new customers while retaining the existing ones.
Jane Handly is an author and speaker who has written two books and worked with over 700 businesses on improving their customer service. She is one of the most sought after service experts in the world and is renowned for “down home” style and practical advice.
- How to take customer service to highest level possible.
- Work together with your co-workers and treat them as internal customers.
- Give the kind of service that people will tell their friends.
- Tips on how to handle difficult customer service situations.
- How to increase the number of repeat customers.
- And much more.