The Ultimate Customer Experience: How to Put More "Show Business" in Your Business with Scott McKain

DVD: $89.95
Total Cost: $89.95
Video Length
105 minutes
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In today’s world, it’s not enough to just treat your customers well and provide a good product.  Customers expect a lot more.  They expect an experience.  Join Scott McKain. a highly recognized expert in the area of customer engagement, as he takes you through how to create a Hollywood like experience for your customers.  When television or movie producers market their production they engage their audience in a compelling and emotional way.  Businesses should look to Hollywood as an example.  If your organization delivers an experience rather than just a transaction, you are on the way to high profits and longevity. 

  • Learn the exactly what your customers what the most.
  • The 4 most important things that give your company distinction.
  • Establish a Hollywood like connection with your customers.
  • How clarity, communication and creativity can be used to your advantage.
  • Learn what comprises the ultimate customer experience.
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