The Ultimate Customer Experience: How to Put More "Show Business" in Your Business with Scott McKain
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In today’s world, it’s not enough to just treat your customers well and provide a good product. Customers expect a lot more. They expect an experience. Join Scott McKain. a highly recognized expert in the area of customer engagement, as he takes you through how to create a Hollywood like experience for your customers. When television or movie producers market their production they engage their audience in a compelling and emotional way. Businesses should look to Hollywood as an example. If your organization delivers an experience rather than just a transaction, you are on the way to high profits and longevity.
- Learn the exactly what your customers what the most.
- The 4 most important things that give your company distinction.
- Establish a Hollywood like connection with your customers.
- How clarity, communication and creativity can be used to your advantage.
- Learn what comprises the ultimate customer experience.