The First Mile: The Essential Art of Customer Service

DVD: $795.00
Total Cost: $795.00
SKU
EDGFIR
Production Date
2007
Video Length
15 minutes
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Many customer service courses focus on going that extra mile, but very few discuss what must happen before the extra distance can be applied. The First Mile is a video course that takes a humorous approach to the basics of customer service. Employees can establish a strong foundation to build upon so they can go every mile up to that extra one! Viewers will explore:

  • The importance and application of ART (Attention, Respect and Time)
  • Real life street interviews with real people guided by game show host Bob Eubanks
  • The must-know customer service basics, presented in an entertaining way
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