The Art of Customer Service
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Entertaining and humorous, this video uses Rick, a self-professed, customer service oriented waiter to give a valuable lesson. Rick thinks he does an outstanding job servicing his customers, but in truth he is terrible. Through learning the art of customer service, Rick becomes an excellent waiter who gives nothing but quality service. Some tips taught in this video include:
Being Attentive – How to make your customers feel they are your number one priority.
Showing Respect – Letting the customer know they are appreciated.
Dedicating Time – Not rushing, but ensuring the customer is taken care of and satisfied.
Build a team that excels in the art of customer service. This training is ideal for anyone in the service industry.