Talk Isn't Cheap
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Ensure your staff has the skills and techniques needed to communicate effectively. This video will give your employees the tools needed to communicate clearly with co-workers as well as customers. Some topics covered in the training include:
- Making sure you are understood.
- The importance of supporting your statements.
- Developing listening skills.
- Picking up on subtle hints and cues.
Often referred to as a “misunderstanding”, communication errors can be costly to the company. Poor communication can cause you to lose customers, sales or worse. Through dramatization, this video teaches methods and skills that will make your team good communicators.
Add this video to a team building conference, leadership seminar, customer service or sales training.