Once And For All: Resolving Performance Challenges
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Most managers would agree dealing with and resolving poor employee performance is among their most difficult challenges. This performance management training video or dvd helps employees improve their skills in dealing with this problem.
Performance challenges can be resolved by following a clear set of actions that will help managers communicate clear and specific expectations, timelines, and consequences if improvement isn't achieved. Once And For All takes a straightforward, yet entertaining approach to delivering the message that dealing with performance challenges is usually never quick or easy.
Main training points:
- Evaluating a performance challenge.
- Conducting a corrective discussion.
- Using progressive discipline.
- Documenting performance.
- Determining appropriate consequences.