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All job roles require a good person to work them. These individuals must be motivated, well-trained and truly care about the company or organization. Team leaders and supervisors must show appreciation for the commitment and efforts of these hard workers.
Discussing Performance will teach viewers how to make performance feedback more productive. Find out how to focus on key areas to establish a fulfilling, productive working environment while improving employee retention.
The program introduces us to Claire and Rob. Rob is a supervisor who must discuss performance feedback with Claire. We first see the wrong approach which ends in a disastrous meeting and hot tempers. We go back over the emotional aspects needed to change the tone of the discussion. The result is a performance feedback discussion that is positive and comfortable.
Expert Sam guides us through the right way to start and finish a successful discussion. The outcomes are productive and both employee and boss leave happy. Whether you’re just starting out or have been holding feedback discussions for years, this program will help you find new ways to keep things worthwhile, focused and productive.
Discussing Performance will explain:
- Why outcomes should be the focus
- How to handle contention
- How to plan forward
- How to avoid common issues
- How to share positive feedback
- How to encourage employees to self-appraise
- How to collaborate when setting goals
- How to motivate and develop as professionals