Customer Service: The Royal Treatment

Customer service at its best! Create happy experiences and give the “Royal Treatment” to your guests. Customer Service: The Royal Treatment is a video-based customer service training program that evaluates and explains your role in making everything come together in harmony for your customer.

The program demonstrates the five rules of great customer service. Employees learn that it doesn’t take much to make guests feel like royalty.

Training Points:

• Being pro-active
• The Secrets of Developing Long-term Relations
• Giving Every Single Guest the Coveted Position of a “Customer”