Connecting For Results: How to Turn Contacts into Advocates with Shawna Schuh

DVD: $89.95
Total Cost: $89.95
Production Date
Video Length
90 minutes
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Do your customers refer your business to their friends and associates? If not, then you need this seminar. Shawna Schuh, an expert in working with customers, takes you through a content-packed seminar on developing long-term, profitable relationships with your customers. Shawna’s high energy presentation focuses on getting repeat customers…the key to robust sales and long-term growth. You will learn how to make continuous improvement in customer service a priority and as a result develop the strong customer relationships that every organization seeks. 

For over 30 years, Shawna Schuh has trained and inspired businesses to develop powerful customer service skills. Now, this video based seminar can teach and inspire your organization to better customer relationships.

Training Points:

  • How trust builds the strongest customer relationships.
  • Make things happen by using the power of intent. 
  • How some words can send the wrong message. 
  • How appearance and attitude make a powerful difference. 
  • How making people in your life feel more valuable. 
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