Communicating Non-Defensively

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Video Length
22 minutes
Closed Captioning
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There are situations that bring out a naturally defensive response in all of us. This reaction is most obvious during interactions with others. Communicating Non-Defensively presents five steps to positive communication. The viewer learns how to send and receive messages in a non-defensive manner to improve workplace communication and individual effectiveness.

Learn how to:

  • Stop defensiveness when interacting with coworkers
  • Reduce conflict within the workplace
  • Promote honest and open communication
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