Passion for Customers


	Home


	Customer Login


	Company Information


	Contact Us


	FAQ

US TOLL FREE: 888-281-8038

Printable version

Categories

	Buy 2 Get 1 Free Sale
	Buy 2 Get 2 Free Sale
	$100 Off Sale
	Buy 1 Get 1 at 50% off
	20-30% off Sale
	30-50% off Sale
	Activities and Assessments
	Books
	Brian Tracy
	Bob Farrell
	Change
	Coaching
	Colleges
	Communication
	Conflict Resolution
	Customer Service
	Deming Library
	Dewitt Jones
	Diversity
	Employee Assistance
	Employee Development
	Employee Retention
	Ergonomics
	Ethics
	Finance/Accounting
	Generational Issues
	Government Specific
	Harassment
	Healthcare Specific
	Hotel Specific
	Innovation
	Insider Trading
	International Business
	Interviewing & Hiring
	James Autry
	Joel Barker
	John Cleese
	Ken Blanchard
	Lance Armstrong
	Law Enforcement
	Leadership
	Legal Issues
	Lou Holtz
	Management
	Manufacturing and Industrial
	Meeting Openers
	Mentoring
	Morris Massey
	Motivation
	Muppet Meeting Openers
	Nursing
	Online Training
	Organizational Development
	Performance Appraisal
	Personal Development
	Quality
	Respect
	Restaurant Specific
	Retail
	Safety
	Sales
	Peter Senge
	Seminars on DVD
	Sexual Harassment
	Social Service
	Spanish
	Stephen Covey
	Teacher Education
	Teams
	Telephone
	Theft Prevention
	Time Management
	Tom Peters
	Trade Show
	Train the Trainer
	Value Priced
	Workplace Violence
	Young Adult & High School
	Don Hutson

workplacesafetyvideos.com

trainingabc.com

Bestsellers

1. In Search of Excellence
2. Passion for Customers
3. The Leadership Alliance
4. Re-Imagine!
5. In Search of Excellence: Disney Segment

TrainingABC :: Tom Peters :: Passion for Customers

Passion for Customers

Watch Online!

Preview a 14 min. Clip

Tom Peters goes on location to find out how Federal Express, The Limited, Worthington Industries, University National Bank & Trust and the Louisville Redbirds deliver superior customer service. Released in 1987.

Key Learning Points:

Promote the viewpoint that service and quality pay off—in both customer and employee satisfaction.
Improve company relations with customers by tuning employees into the details of customer service.
Encourage the quick responsiveness that is essential to building and maintaining exceptional customer service.
Recognize the importance of the front line individuals in customer relations.

Package Includes: 25 or 67 minute video only

Options

Organizational Discounts    Do I Qualify?

Purchase Options    FAQ

Rental Options    FAQ

Preview Options    Preview FAQ

Quantity

Add to cart