Poor
communication costs money. And it’s not just money that’s
wasted; it’s energy, enthusiasm for the job and relationships as well. In
this age of empowerment and shared accountability for the bottom line,
everyone must take responsibility for communicating clearly.
This
video demonstrates four practical, effective techniques for improving
communication in the workplace:
-
Making yourself
clear.
-
Adding
reinforcement.
-
Becoming an
active listener.
-
The video also
dramatically illustrates how expensive a careless communication error
can be. The cumulative cost of these sometimes small, sometimes
devastating errors can chisel away at a company’s profitability.
Using
the skills demonstrated in this video, viewers will communicate more
clearly and reduce unnecessary costs in time, morale, and money.
Package Includes: 19 minute VHS Video or DVD and Leader's Guide
