Aim: To teach stand staff how to present themselves and their organization in a professional and organized manner.
The video: Even stands that are designed to the finest detail will not produce the results if staff do not know what they are doing.
This program shows how to encourage visitors, welcoming them without being over-eager, and how to avoid the guaranteed conversation killer - "Can I help you?" It demonstrates the importance of accurately logging potential customers' details, arranging follow-up visits, and keeping the stand smart.
Features and applications
- A simple, direct way to ensure that all stand staff are fully prepared for opening day
- Techniques for opening, controlling, and closing sales dialogues
- Key turn-offs that reduce customer traffic, and how to remedy them
Program includes: 30 minute DVD and course leader's guide
Due to contractual restrictions, this product is available for shipment to USA addresses only