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1. Telephone Behavior: Rules of Effective Communication 2. It's Your Call: Remarkable Customer C.A.R.E. On the Phone 3. Are You With Me? Common Courtesy On the Phone 4. Call To Order: Converting Telephone Inquiries Into Sales 5. Just A Call Away 5-Part Series Program

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Bestsellers   Just A Call Away 5-Part Series Program It's Your Call: Remarkable Customer C.A.R.E. On the Phone Telephone Behavior: Rules of Effective Communication Are You With Me? Common Courtesy On the Phone Phone Power: How to Make the Telephone Your Most Powerful Business Tool

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Telephone

Result pages:     1 2 Telephone Courtesy Pays Off II SKU: LEATEL Do your employees know how to properly answer the phone? Poor phone etiquette can irritate your customers and drive them away. This video shows you how to use the telephone cordially, efficiently, and properly, so that the impression the customer gets of your organization is upbeat and positive. More Information and Pricing Details Telephone Skills at Work SKU: JWATEL This is a complete facilitation package. A three hour course pre-designed to make it easy on you. Regardless of new technology the telephone is still the most used business tool in today's workplace. It is also the most abused! More Information and Pricing Details The End of the Line SKU: LEAEND Angry customers can make or break your business! Customers, especially angry ones, can make or break your business! If they are not treated with care, they can hang up and take their business elsewhere—or worse yet, advise others to do the same. If an employee becomes defensive while dealing wit... More Information and Pricing Details

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