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John Cleese

Result pages:     1 2 3 4 5   So You Want to be a Success at Selling? Part 2 - The Presentation SKU: AIMSOY2 Part 2: The Presentation. Sales staff learn how to stay cool and dispassionate even when a customer criticizes them or their products. More Information and Pricing Details So You Want to be a Success at Selling? Part 3 - Difficult Customers SKU: AIMSOY3 Part 3: Difficult Customers. Deals with the duckers, ditherers, and dictators that often stand in the way of progress. How to use people's anxieties, laziness, or vanity are some of the suggested techniques to help get things moving. More Information and Pricing Details So You Want to Be a Success at Selling? Part 4 - Closing the Sale SKU: AIMSOY4 Part 4 - Closing the Sale. This is an area where even skilled salespeople fear rejection, which delays closing. They will find out how to conclude a deal efficiently and effectively. More Information and Pricing Details So You Want To Be A Success At Selling? Series SKU: AIMSOY This classic four-part series is ideal for new sales recruits or as a refresher for experienced members of the sales team. More Information and Pricing Details Straight Talking SKU: AIMSTR Why honesty really is the best policy. The ability to 'speak up' in an effective, assertive manner is a mandatory skill for all employees in a quality organization. John Cleese shows how to master the techniques of assertive behavior in a series of settings. First, we see how submissive beha... More Information and Pricing Details Team Spirit? SKU: AIMTEA Team Spirit? looks at three examples where failure to appreciate the need for teamwork has disastrous effects on colleagues and customers. Helping staff to work as a team, share information, take responsibility, and make use of each other's skills are the lessons of Team Spirit? Morale and pro... More Information and Pricing Details Teams From Hell SKU: AIMTEAM A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'. More Information and Pricing Details Telephone Behavior: Rules of Effective Communication SKU: AIMTEL Make every phone call effective. This video, presented by John Cleese, explains how people’s behavior can either wreck a telephone conversation or make it into a highly effective piece of communication. More Information and Pricing Details That's Show Business SKU: AIMTHA Having planned and staffed an exhibition stand that has absorbed a sizeable chunk of your marketing budget, how can it be made a real success? Too often it's regarded as a grand PR exercise, but it should be treated as a wonderful opportunity to sell to both new and existing clients. More Information and Pricing Details The Balance Sheet Barrier SKU: AIMBAL Ask most managers and staff to explain a profit-and-loss statement or a balance sheet and their reactions will range from incomprehension to abject horror. Yet, if they had a basic understanding of how finance works, they would be in a better position to make the important decisions that affect t... More Information and Pricing Details The Best of Motives 2-Part Series SKU: AIMBEST Research shows that the two most common complaints in organizations worldwide are ‘nobody ever tells us’ and ‘nobody ever asks us’. The Best of Motives consists of two videos which tackle each of these issues. More Information and Pricing Details The Control of Working Capital SKU: AIMCON Carruthers (John Cleese) has struck out on his own! Since learning the basics of finance in The Balance Sheet Barrier, Carruthers feels ready to be his own boss. As he takes the financial reins of his new company, Carruthers is eager to implement his exciting plans, many of which use precious wor... More Information and Pricing Details The Customer is Always Dwight SKU: AIMCUS Supermarvelex, Inc. offers an after-sales and maintenance service that is second to none. The trouble is that its customers have to use that service a lot because the products break down so often. Then there's Gizco Inc., which makes great gizmos. Its problem is that the gizmos aren't checked unt... More Information and Pricing Details The Dreaded Appraisal SKU: AIMDRE Giving a review—or receiving one—is a challenging experience, even when the news is good. Prevent performance appraisals from turning into disasters with The Dreaded Appraisal. This popular video emphasizes the need to remain in control, avoid irrelevant arguments and gain agreement on specific, ... More Information and Pricing Details The Grapevine SKU: AIMGRA People do need to know what is going on, especially if there’s something afoot that could affect them personally. And once the rumour mill starts grinding it’s very difficult to stop - and even harder to correct any misinformation once it has gained currency. More Information and Pricing Details

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