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TrainingABC :: John Cleese
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Products in the "John Cleese" category
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From No To Yes
SKU: AIMFRO
Have you ever felt you were knocking your head against a brick wall? Well, it may be that you unwittingly helped to build that wall. That's the message of this award-winning video.
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Going to a Meeting Series hosted by John Cleese
SKU: AIMGOI-S
The Going to a Meeting series is an engaging two-part program featuring John Cleese (that's right...he's back). The series focuses on the attendee's role and how to make the most of meetings.
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Going to a Meeting: Meeting Menaces
SKU: AIMGOI-MEN
The second program in the Going to a Meeting series, Meeting Menaces, contains five short sequences, introduced by John Cleese. These show how to cope with colleagues whose behavior stops meetings from getting results. Jeremy fails to handle the destructive behavior of each of the menaces and ...
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Going to a Meeting: Messing Up a Meeting
SKU: AIMGOI-MES
The two part Going to a meeting series in based on a group of middle managers in a large hospital. Messing up a meeting, focuses on Jeremy preparing to go to a regular meeting with his colleagues. Unfortunately "preparing" doesn’t describe what we see him doing. "Grabbing a few papers and turning...
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How Am I Doing?
SKU: AIMHOW
John Cleese's three inept managerial characters show how an appraisal interview should not be conducted: Ethelred the Unready never prepares or makes time; Ivan the Terrible is too fond of the sound of his own ranting; and the king of platitudes, William the Silent, cannot bring himself to make a...
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How Not To Exhibit Yourself
SKU: AIMEXH
This program shows how to encourage visitors, welcoming without being over-eager, and how to avoid the guaranteed conversation-killer: "Can I help you?" It demonstrates the importance of accurately logging potential customers’ details, arranging follow-up visits, and keeping the stand smart.
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How to Lose Customers Without Really Trying
SKU: AIMLOS
Customers can be trying; not all customers are pleasant. It’s easy to put customers off; just be aggressive, or defensive. But it is vital to treat them all as personal guests, making them welcome and indulging their whims.
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I Wasn't Prepared For That
SKU: AIMIWA
Fear. That’s the main reason most people won’t make presentations, or make them poorly. By following the three simple lessons of "I Wasn’t Prepared For That", anyone can conquer presentation phobia and go on to make his or her case successfully and professionally.
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I'd Like a Word With You
SKU: AIMIDL
Every job has a set of performance standards. Inevitably, some employees consistently fall short, creating a performance gap that requires a face-to-face meeting.
Handled poorly, a performance improvement interview can damage relationships and undermine productivity. Even worse, it can...
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If Looks Could Kill
SKU: AIMIFL
If Looks Could Kill proves that behavior is a powerful tool that can be used positively for the good of all—or negatively, like the proverbial blunt instrument, to enrage, wound, scare—or even kill! Why is it that an individual can be pleasant to one person and then offensive to another, simpl...
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Inside Information
SKU: AIMINS
Most organizations recognize that exceptional service is vital to winning and retaining customers - but very few treat their internal customers with the same level of respect and support as they do their external customers. Our brand new release Inside information aims to show people how to deve...
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Interpersonal Howlers
SKU: AIMINT_2
It doesn't matter what your intentions are, without the right interpersonal skills the outcome of a meeting or interview can be disastrous.
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Interviewers From Hell
SKU: AIMINT
A light-hearted 10-minute look at interview mistakes and nightmares, featuring clips from classic Video Arts programs. Suitable as an ice-breaker, meeting break, or to reinforce key interview skills learning points. Learning how to handle the situation correctly means understanding how the pro...
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It's Your Choice
SKU: AIMITS
Even talented managers have blind spots when it comes to hiring. It’s Your Choice shows managers how to recognize candidates with potential and promise. The video introduces three all-too-familiar personalities with poor interviewing skills and shows how to avoid their typical mistakes. Ethelr...
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Listening Howlers
SKU: AIMLIS
Being a good communicator is about asking questions and being a good listener. It's amusing to see what happens when people fail to listen properly.
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