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Bestsellers

1. The Guest 2. It’s Up to You: Stopping Sexual Harassment 3. In This Together 4. Keeping the Good Ones 5. You've Got Customers!

Hotel Specific customer service and human resource training videos.

Hotel Specific

It’s Up to You: Stopping Sexual Harassment SKU: ATSITS With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to comprehensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a complete and updated tool for managers and employees alike. More Information and Pricing Details In This Together SKU: MPCITT Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on. No heavy corporate message, rather an insightful look at real situations that will lead employees to make better choices. More Information and Pricing Details It’s Up to You: Stopping Sexual Harassment for Employees SKU: ATSITS-E With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to extensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a comprehensive and updated tool for managers and employees alike. This series... More Information and Pricing Details It’s Up to You: Stopping Sexual Harassment for Managers SKU: ATSITS-M With recent legal changes, and the ever-increasing need to confront sexual harassment issues in the workplace, the challenges to extensive training have grown. The answer is It’s Up to You: Stopping Sexual Harassment, a comprehensive and updated tool for managers and employees alike. This series... More Information and Pricing Details Keeping the Good Ones SKU: MPCKEE An Employee Retention Film with Humor and Heart. The message of this film is simple—Treat your team members as people first and employees second. In the end, keeping the good ones comes down to connecting with each member of your team on a regular basis. The great news is that this doesn't cost ... More Information and Pricing Details Point of Impact! SKU: RBVPOI A front-line customer service training video. Point of Impact! This is a straight-to-the-point, front-line customer service training video. It focuses on the true point of impact for an organization: that poin... More Information and Pricing Details The Guest SKU: MPCGUE This is the best-selling customer service training video of all time, and for good reason. Its simple message has changed the way thousands of corporations view their customers...Treat your customers as you would a guest in your home. More Information and Pricing Details The Guest Leader's Guide SKU: MPCGUE-LG The Leader's Guide for the The Guest. You must own the product for this price. More Information and Pricing Details You've Got Customers! SKU: VID002 In spite of all the attention given to customer service, it seems to be getting worse. What's the problem? There has been an overemphasis on the superficial—the greeter at the door, the forced smile, and the gratuitous "have a nice day.&quo... More Information and Pricing Details Hotel Safety Orientation: A Reality Check-In SKU: COAHOT Help all employees take a proactive approach to safety. More Information and Pricing Details Right-to-Know for the Hospitality Industry SKU: MARRIG This Right-To-Know for the Hospitality Industry videotape program both introduces employees to "Right-To-Know" regulations and provides training on the various types of chemicals ... More Information and Pricing Details