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TrainingABC :: Deming Library
The Edwards Deming training video library.
| Deming Library  |

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Deming Volume #1 - The New Economic Age
SKU: DEM1
Volume #1 - The New Economic Age
Harvard economics professor (later Secretary of Labor) Robert Reich and Dr. Deming discuss the developing global economy and agree that Western management must adopt new attitudes and a new way of managing for quality to replace the prevailing practices of la...
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Deming Volume #2 - The 14 Points
SKU: DEM2
Volume #2 - The 14 Points
Dr. Deming discusses the 14 Points—his action program for Western management—with Harvard professor Robert Reich. The 14 Points describe how to manage any complex social organization in a rapidly changing world.
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Deming Volume #3 - Corporate Leadership
SKU: DEM3
Volume #3 - Corporate Leadership
Dr. Deming consults with Ford Motor Co. chairman Donald Petersen about the role of the corporate leader after Petersen's decision to adopt the continual improvement philosophy. They consider how the new emphasis on managing for improvement of systems and proc...
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Deming Volume #4 - Adoption of the New Philosophy
SKU: DEM004
Ford's senior managers discuss the contributions and specific applications of the new way to thinking to the company's turnaround and why it was difficult. They agree that change has involved a new, long-term perspective. They testify that in Deming's system of management, continual improvement b...
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Deming Volume #5 - Communication of the New Philosophy
SKU: DEM005
Ford senior managers explain how Dr. Deming helped them realize the advantages of teamwork. Managers and workers cooperating in process improvement teams begin to change old adversarial attitudes. Statistical thinking and methods of collecting and analyzing data help workers and teams determine w...
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Deming Volume #6 - Application of the New Philosophy
SKU: DEM006
Ford managers and other employees discuss changes in their thinking and attitudes as they make progress in implementation of the Deming philosophy. They agree that continual improvement depends on management's ability to value people as the organization's most important asset.
26 Minutes
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Deming Volume #7 - The Red Bead Experiment and Life
SKU: DEM007
Dr. Deming conducts The Red Bead Experiment with volunteers to dramatize how the system determines output. It demonstrates why traditional management for results with stringent work standards, quotas, and exhortations or threats, cannot bring quality improvement. Doing your best doesn't matter un...
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Deming Volume #8 - Lessons of the Red Bead Experiment
SKU: DEM008
The company fails because management did not improve the system but blamed the workers. Although the participants knew they were only playing a game they were frustrated by a system that would not let them do their work and that they were powerless to improve. Individual efforts to do a better jo...
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Deming Volume #9 - The Funnel Experiment
SKU: DEM009
Dr. Deming conducts the viewer through The Funnel Experiment, a graphical illustration of the performance of a stable system and the consequences of "common sense" attempts to improve it. Dr. Deming explains that they are tampering and that tampering—depending on intuition and common sense—makes ...
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Deming Volume #10 - How Managers and Workers Can Change
SKU: DEM010
Volume #10 - How Managers and Workers Can Change
This report about Vernay Laboratories in Yellow Springs, Ohio, provides dramatic evidence of the changes experienced by people at all levels of the company over five years of implementing the Deming philosophy. Managers and workers tell how th...
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Deming Volume #11 - Cooperation - The Key to Quality
SKU: DEM011
Vernay managers and workers tell how their ability to produce improving quality resulted from cooperation. Cooperation enabled them to work on process improvements in an atmosphere of shared acceptance of the company's goals. They speak of overcoming resistance to change as they learned new ways ...
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Deming Volume #12 - The Dangers of Buying on Price Tag Alone
SKU: DEM012
Vernay Laboratory's executives realized they could not improve quality without changing the way they worked with customers and suppliers. They had to move toward a new relationship built on communication, trust, and mutual commitment to continual improvement because it benefited everyone involved...
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Deming Volume #13 - America in the Global Market
SKU: DEM013
In a speech to the Ohio Quality and Productivity Forum, Lloyd Dobyns reviews the history of U.S. industrial development in the 20th Century. He states the reasons why "the American system of manufactures" (interchangeable parts), Frederick Taylor's "scientific management" and Henry Ford's assembl...
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Deming Volume #14 - Understanding Profound Knowledge
SKU: DEM014
Dr. Deming discusses the first three elements of Profound Knowledge, which managers must understand to produce quality at a reasonable cost: appreciation of a system, theory of variation, and theory of knowledge. He explains why managers need some understanding of these concepts to plan and predi...
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