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1. 50 Activities for Achieving Change 2. Train The Trainer Workshop 3. 50 Activities For Diversity Training 4. 50 Activities for Achieving Excellent Customer Service 5. 50 Activities for Conflict Resolution

Activities and Assessments

Result pages:     1 2 3 4   Coaching for Results Workshop SKU: HRDCOA This comprehensive new training program takes the approach that coaching is a series of skills to be mastered. The 12 skill modules can be facilitated individually or grouped in a flexible one day or two and a half day workshop. More Information and Pricing Details Communication Effectiveness Profile SKU: HRDCOM Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others More Information and Pricing Details Conflict Style Inventory SKU: HRDCON_2 Conflict isn't always a negative influence in teams and organizations. This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised and improved edition includes new scales to measure team'... More Information and Pricing Details Continuous Learning in Organizations SKU: HRDCONT This unique collection of training activities details important cognitive learning processes and applies them to actual workplace situations. By explaining and illustrating specific learning principles, these activities allow you to bring new strength to your training. More Information and Pricing Details Creativity and Innovation Profile SKU: HRDCRE Help your employees discover and develop their creative potential. Can you measure creativity? Expand your employees' ability to come up with innovative ideas? The correct answer is yes. And this self-scoring, competency-based instrument shows you how. More Information and Pricing Details Customer Service Best Practices (book) SKU: HRDCUS_2 This practical new resource book includes 38 carefully chosen articles, training tools, case studies and job aids that you can use to positively impact your customer service through training, benchmarking, and new processes. More Information and Pricing Details Customer Service Skills Profile SKU: HRDCUS This easy-to-use assessment solves one of your biggest headaches in customer service—ensuring consistency in your staff’s performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on—and the motivation to acquire all the skills of an all-around go... More Information and Pricing Details Experimental Training Activities for Outside and In SKU: HRDEXP Use these physically engaging activities in a fresh air, outdoor setting as a stimulating change of pace for your training sessions. While there are definite benefits to staging these activities outside, most of them work equally well indoors and only require readily available, low-cost materials... More Information and Pricing Details Global Competence: 50 Training Activities for Succeeding in International Business SKU: HRDGC Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural co... More Information and Pricing Details Grand Canyon Adventures SKU: HRDGRA More than the usual consensus-building activities. The creative design of the participant scenario booklets give these learning activities a distinct advantage over other consensus building simulations by supporting participants throughout the activity with helpful techniques and key learning po... More Information and Pricing Details Insight Inventory Training Manual and Video SKU: HRDINS This is the Video and training's manual for the Insight Inventory Instrument. Consultants and trainers have come to appreciate the INSIGHT Inventory's ease of use combined with practical skill development. Unlike other instruments that require lengthy, expensive certification, or that apply clas... More Information and Pricing Details Leadership Effectiveness Profile SKU: HRDLEA There are some broad categories from which most good leaders will draw. Ideally, these categories should be viewed as pieces in a "leadership jigsaw." Although no one piece makes for effective leadership by itself, each piece does work in combination with the others to reveal a fully integrated m... More Information and Pricing Details Measuring the Pulse of the Enterprise SKU: HRDCHA Surveys of people’s opinions, attitudes, values, beliefs, knowledge and general views have a long history. The ancient Egyptians regularly used surveys as part of a broadly based population census process and the Romans used surveys to track demographic changes in the major cities across its empi... More Information and Pricing Details Negotiating Style Profile Assessment SKU: HRDNEG A Fascinating assessment that will unlock your natural power to persuade others. Everyone has their own negotiating style. Now you can quickly identify yours and how to better use it to your advantage. More Information and Pricing Details Performance Skills Teams: Communicating Effectively in Teams SKU: HRDCET Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas. More Information and Pricing Details

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