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Bestsellers Bestsellers
1. 50 Activities for Achieving Change
2. Train The Trainer Workshop
3. 50 Activities For Diversity Training
4. 50 Activities for Achieving Excellent Customer Service
5. 50 Activities for Conflict Resolution


TrainingABC :: Activities and Assessments

Training books, binders, activities and assessments on all subjects.

Activities and Assessments 

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20 Training Workshops for Customer Service
SKU: HRD20CS1

Enhance customer service at all levels of your organization with these two volumes of 20 ready-to-use training workshops. Each workshop includes detailed trainer's notes, transparency masters, and participant handouts. All materials are fully reproducible which makes them an excellent value for y...


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20 Training Workshops for Listening Skills
SKU: HRD20T

Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.



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25 Instruments for Team Building
SKU: HRD25TEAM

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams.



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25 Role Plays for Interpersonal Skills
SKU: HRD25ROL

Provide opportunities for individuals to test new skills in a risk-free environment. Provide training in areas that can only be developed by practice
Obtain feedback from observers to aid personal development. Enable participants to test their skills in a variety of real-life situations



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50 Activities for Achieving Change
SKU: HRD50CH

Outline the process of accepting change, demonstrate the need for change, reduce conflict, and improve communication skills.


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50 Activities for Achieving Excellent Customer Service
SKU: HRD50ACHCS

50 high quality activities which may be easily aligned with the specific needs and identified competencies within your customer service area.


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50 Activities for Coaching and Mentoring
SKU: HRD50COA

Hands-on exercises, realistic case studies, and fast-paced role plays sharpen coaching skills in several key roles, including team leader, facilitator, counselor, mentor and director.




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50 Activities for Conflict Resolution
SKU: HRD50CON

This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.




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50 Activities for Creativity and Problem Solving
SKU: HRD50ACRE

Activities to develop creative thinking, offer new approached to problem solving, develop approaches to problems that will not respond to traditional problem-solving methods


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50 Activities for Developing Counseling Skills for Managers
SKU: HRD50ADC

This activities book comes complete with learning objectives, facilitator guidance, and reproducible materials.


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50 Activities for Developing Emotional Intelligence
SKU: HRD50AEI

Emotional Intelligence explains why, despite equal intellectual capacity, training, or experience, some people excel while others of the same caliber lag behind. Certain competencies are found repeatedly in high performers at all levels, from customer service representatives to CEOs.


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50 Activities for Developing Leaders Vol. 1
SKU: HRD50ADEV

This unique volume offers ready-to-use, proven activities to introduce and develop key skills in leadership training. Each activity includes clear objectives, detailed instructions on how to run the activity, and reproducible participant materials.



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50 Activities for Developing Leaders Vol. 2
SKU: HRD50ADEV2

For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for buildin...


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50 Activities for Developing Supervisory Skills
SKU: HRD50ADS

Training Objective: Define the role of the supervisor, Develop key supervisory skills, including planning, organizing, and controlling, Improve communication skills, Develop skills for running effective meetings.


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50 Activities For Diversity Training
SKU: HRD50DIV

50 activities that are ready to use and includes trainer's notes and all necessary handouts and overhead transparency masters.


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