We Need to Talk! Coaching Problem Employees

Production Date: 1998

We Need to Talk: Coaching Problem Employees, address staff performance issues the coaching way, by giving structures and techniques for performance management. This unique and dramatic case study presents typical workplace scenarios that will prepare managers to handle the difficult issues, emotions, evasion, and diversions that often get in the way of employee achievement. Seven sensitive and detailed steps, plus key counseling techniques presented in this program, comprise a successful agenda for facing employees who need a boost in their performance.

Training Points:

• Plan a "performance coaching" meeting.
• Invite self-appraisal from the employee.
• Explore potential causes and focus on the issue.
• Form a planner to stay on track.
• Observe for employee "clues."