Being a good manager or leader involves being a good coach. A good coach gives direction to his/her players and teaches them how to develop new skills to grow. Employees need instruction and direction to do their job right. The Coach can teach your managers how to build self-confidence in your employees and coach them to their full potential. The Coach can show you how to keep your employees on your team.
How-To Training Points:
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Take time out to coach your employees.
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Learn the STEER approach to coaching: Spot Tailor Explain Encourage Review.
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Listen to what your employees have to say.
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Trust your employees to take responsibility
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Empower with hands-on learning opportunities.
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Encourage employee growth and development.
The Coach can teach your managers the STEER approach to coaching: SPOT training needs to coach; TAILOR training content to meet the needs of individuals; EXPLAIN and demonstrate how the task should be done; ENCOURAGE the individual while he/she is learning; and REVIEW progress during and on the completion of learning.
Your employees depend on your managers to teach them how to do their jobs-to be their coach. The Coach can teach your managers that your employees need direction to develop and grow professionally, and to stay on the team. This video can also help your managers improve the contribution they make as managers.
