Take a Good Look

Synopsis: This program utilises dramatisations to illustrate how sales associates can help prevent shoplifting.

Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how sales associates can deter theft by simply staying alert and keeping their eyes on their customers. High theft areas-clothing, shoes, jewellery, CD shops - are pinpointed.

Key Training Points:

LEARNING POINTS - Sales associates will learn how to:

1. OBSERVE DETAILS as customers enter the store 2. Read a customer's BODY LANGUAGE 3. Keep ATTENTION on their CUSTOMERS 4. DETER shoplifting BY providing GOOD CUSTOMER SERVICE