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TrainingABC :: Communication :: e-mail essentials (Public Sector Version)

e-mail essentials (Public Sector Version)

 
SKU: QMREME-PU
e-mail essentials (Public Sector Version) Training Video or DVD 
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Goverment Version

e-mail essentials is intended to help employees in public and private sector organizations think through the appropriate and inappropriate uses of this powerful communications tool. After viewing the program, employees will have a clearer idea of:

  • How e-mail works.
  • What, if any, privacy you can anticipate.
  • What, if any, personal uses of an organization's e-mail are appropriate.
  • Some of the rules of e-mail etiquette.
  • The illegality of e-mail harassment.
  • Confidentiality concerns.
  • Disclosure issues (public sector version).

e-mail essentials is made up of short theatrical dramatizations that explore each of the issues the program seeks to address. A diverse group of legal, human resource and technology experts discuss the significance of each scenario and suggest guidelines to use in determining whether your e-mail system is being used in a manner that is legal, appropriate and consistent with the values of your organization. Management and employee versions are available for public and private sector organizations.

  • Scene 1: Lose Weight Now--Use of the workplace e-mail to promote a personal business.
  • Scene 2: Taking Initiative--Political campaigning over the e-mail system.
  • Scene 3: Sorry, Wrong Address--Sending inappropriate personal messages.
  • Scene 4: Flame Out--Using e-mail to express anger or other emotions.
  • Scene 5: The Joke's on Me--Playing jokes on coworkers using the e-mail system.
  • Scene 6: What Does "No" Mean?--E-mail harassment is still harassment.
  • Scene 7: Adding Insult to Injury--Inappropriate personnel discussions (management version only).
  • Scene 8: Leaks Hurt--Sending confidential e-mail documents.

The 24 or 28 minute video is accompanied by a User's and Facilitator's Guide, which includes participant handouts, exercises and questions for discussion, a bibliography, and an e-mail etiquette dictionary.

 

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