SKU: MPCPIC
Release Date: Sept 12th, 2007.
In this follow up to one of the best-selling customer service videos of all-time, Give em the Pickle, Bob hits the road in his red 1954 Cadillac convertible in search of "all-star" Pickle givers form across the nation. He uses the best of these stories to create an endearing and inspirational video that continues to build upon the Pickle philosophy. In Bob’s contagiously enthusiastic manner, he teaches viewers that "if you look and listen, your customers will tell you what your Pickle is."
He then offers four key steps ways to help give your customer the pickle. They are:
CONNECT with your customers
How would you want to be treated?
ANTICIPATE what they’ll need next
How can you be one step ahead?
DELIGHT your customers
How can you exceed their expectations?
INSPIRE yourself and others
Are you willing to do what it takes?
What’s Your Pickle? is a great way to re-emphasize and extend the Pickle philosophy within any Pickle giving culture.
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