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1. It's Your Call: Remarkable Customer C.A.R.E. On the Phone
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3. Just A Call Away 5-Part Series Program
4. Call To Order: Converting Telephone Inquiries Into Sales
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TrainingABC :: Telephone :: Selling on the Phone

Selling on the Phone

 
SKU: LEASEL
Selling on the Phone Telephone Cusotmer Service Training Video 
No ratings yet

Production Date: 1985

These winning telephone skills will soon become second nature to your sales staff. Increased sales! That's what you'll have with improved telephone presentations.

Teach your telemarketers and inside salespeople these easy, how-to techniques. Even your top salespeople will benefit from classic methods for establishing rapport, personalizing the presentation, and closing the sale.

Training Points:

Discover the customer's needs.

Build trust and rapport.

Choose an effective and appropriate close.

Match the sales presentation to the customer.

Package Includes:

27 minute video
Leader's Guide

 

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#18416 Service Impact! Customer Service Series
 

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