SKU: CRMRACE
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Staying afloat in the ever-changing sea of corporate competition is no easy task. Expectations have changed, as have the rules and the roles of everyone from Captain to crew.
Based on the book "Race Without a Finish Line: America's" by Warren Schmidt and Jerome Finnigan, this award-winning animated video is a must for anyone sailing the changing tides of today's marketplace.
This film explains why the old, traditional way of doing business is no longer effective. Companies characterized by top-heavy management giving orders, employees following those orders without question, and a philosophy that has little room for quality and customer satisfaction, are unlikely to succeed in today's competitive business arena.
Today, the companies that not only survive but succeed and prosper are those that embrace the management and organizational principles of Total Quality Management, Kaizen, empowerment and participative management. These companies are not satisfied with products or services that are "good enough." They continually look for ways to improve what they do in all areas.
Participants will learn about dispelling the fear of change, why there is so much turbulence and change in organizations, the importance of continuous improvement, why team work is essential and more.
Includes: 10 minute video & Leader's Guide.
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