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Safety Videos | Safety DVDs
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Workplace Quality Training Videos & DVDs.
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Cornerstones of Quality
SKU: KANQUA
he essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. This quality management DVD bridges the gap between trendy phrases and actions that improve quality and help the bottom line.
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Supervising for Quality
SKU: KANSUPQ
Get help with managing quality in your workplace. Workforce values and expectations have changed, and so has the supervisor's role. Supervisors are expected to build employee commitment and involvement, while continuing to fulfill traditional responsibilities of scheduling work, enforcing rules, and monitoring progress. Use this quality management video to build supervisory skills that maintain discipline and command respect, without creating resentment.
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