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A series of 6 practical 'how to' videos on coaching skills to help others perform better. The six individual videos cover the following topics:
Coaching to Clarify Expectations
Find out how to communicate your expectations to someone you work with - to a team member who isn't supporting the team, or a manager who is interfering too much. 14 minutes
Coaching to Build Skills
Discover an effective approach for building technical, manual, or even interpersonal skills. Avoid common mistakes when coaching a new employee, and see how to build customer service skills. 13 minutes
Coaching to Enhance Confidence
Learn to build a person's confidence to enable them to achieve their full potential. Empower people and make them feel more comfortable taking risks. 13 Minutes
Coaching to Encourage Flexibility
Coach people to be flexible and adaptable to all sorts of change - including technological change and re-engineering projects. 15 minutes
Coaching to Resolve Conflict
Learn three key coaching skills to ensure that conflicts don't waste valuable time and money. A helpful program if you are mediating conflict between others, or even if you are directly involved in a conflict yourself. 15 minutes
Coaching to Develop Motivation
Discover why giving advice doesn't always help people do better at work. Learn a powerful technique for encouraging people to take responsibility for motivating themselves. 11 minutes
An Australian production filmed in the USA.
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