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Patient Diversity: Beyond the Vital Signs is a health care workplace diversity training program on dvd or video.
Spend
the afternoon in almost any hospital and you'll discover the challenges
of providing--and receiving--medical care in this increasingly diverse
era. That's the lesson delivered in Patient Diversity: Beyond the
Vital Signs.
You'll
witness the valiant, yet often flawed attempts of nurses, orderlies and
doctors to find a course of treatment for patients whose cultural
beliefs toward medicine they do not understand. This lack of
understanding not only hampers communication, it delays proper
treatment.
Patient
Diversity: Beyond the Vital Signs clearly illustrates the importance
of learning about your patient population: their belief systems, folk
medicine, lore, even those things that dictate how they respond to pain
and medical care.
Take,
for instance, Mr. Lopez, who is quite vocal about his post-surgical
pain. Nurses pay less attention to his moans, believing that, as a
Latino, he will naturally respond this way to discomfort. When a doctor
does finally examine him, it is clear he is suffering from internal
bleeding at the site of his incision.
Or
what about Mrs. Humphreys, who refuses medical care because she believes
God is punishing her and medical intervention is useless? Trying to
convince her that the hospital's tests are her only alternative does no
good. What does? Approaching her with understanding. Offering to phone
her minister, encouraging her to see that perhaps God wishes her to have
the help of this hospital's resources.
These
and other poignant scenes examine the concerns faced in healthcare
delivery every day. And though the challenges, patients and solutions
are highly diverse, the basic principles are not.
With
our communities becoming more global every day, there is no better time
for Patient Diversity: Beyond the Vital Signs.
Viewers will learn they must: Learn about the beliefs and practices of
their patient population. Not only tolerate, but try to accept the
different cultural practices of their patients. Never forget they are
treating an individual.
Program
contents: 18 minute VHS Video or DVD and Leader's
Guide.
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