Professional team decision making.
In Think Or Sink it becomes all too obvious that John Cleese's ego has gotten in the way of the professional, unemotional process of solving problems and reaching viable decisions. And now he's lost his job.
This video uses humor to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.
Leadership is not dictatorship. It's about giving people confidence in the value of their jobs and their value as individuals and team members.
General manager Mr. Jobson (Patrick Barlow) is supremely efficient but lacks leadership skills. His computer (the voice of Emma Thompson) comes to life to instruct him on the three steps he should take to inspire confidence among his team. Each time Jobson makes a mistake the computer helps him put it right.
Charlie Jenkins is the "unsalesperson" of the year. But he's not a sales rep by trade—he's a service engineer. In commercial, industrial and domestic situations, Charlie makes a drama out of a crisis at every available opportunity. He criticizes the product, the company and even the customer when what he should be doing is supporting them all.
You'll Soon Get The Hang Of It is the definitive program on the techniques of one-to-one training. Hugh Laurie looks at both the theory and practice of training in a humorous and memorable fashion.
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