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New Products   The Best of Motives 2-Part Series Going to a Meeting Series hosted by John Cleese Performance Review Series Performance Matters: The Importance of Praise 30 Ways to Make More Time Bestsellers   Meetings, Bloody Meetings An Inside Job From No To Yes I'd Like a Word With You The Dreaded Appraisal

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John Cleese

Sort by:     SKU     Product     Price      Default     Result pages:     1 2 3 4 5 6   Performance Review Series - Part 2: Every Appraisee's Dream SKU: AIMPERF2 Every organization has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new way, so they stop dreading them and start seeing them in a more positiv... More Information and Pricing Details Presentation Howlers SKU: AIMPRE Short, funny clips from Video Arts best-sellers. Watching this howling collection of presentation mistakes will ensure that everyone focuses on presenting things in a better light. More Information and Pricing Details So You Want to be a Success at Selling? Part 1 - The Preparation SKU: AIMSOY1 Part 1: The Preparation. Shows why it is imperative for salespeople to get to know their customers and to understand how their products or services can benefit their client. More Information and Pricing Details So You Want to be a Success at Selling? Part 2 - The Presentation SKU: AIMSOY2 Part 2: The Presentation. Sales staff learn how to stay cool and dispassionate even when a customer criticizes them or their products. More Information and Pricing Details So You Want to be a Success at Selling? Part 3 - Difficult Customers SKU: AIMSOY3 Part 3: Difficult Customers. Deals with the duckers, ditherers, and dictators that often stand in the way of progress. How to use people's anxieties, laziness, or vanity are some of the suggested techniques to help get things moving. More Information and Pricing Details So You Want to Be a Success at Selling? Part 4 - Closing the Sale SKU: AIMSOY4 Part 4 - Closing the Sale. This is an area where even skilled salespeople fear rejection, which delays closing. They will find out how to conclude a deal efficiently and effectively. More Information and Pricing Details So You Want To Be A Success At Selling? Series SKU: AIMSOY This classic four-part series is ideal for new sales recruits or as a refresher for experienced members of the sales team. More Information and Pricing Details Straight Talking SKU: AIMSTR Why honesty really is the best policy. The ability to 'speak up' in an effective, assertive manner is a mandatory skill for all employees in a quality organization. John Cleese shows how to master the techniques of assertive behavior in a series of settings. First, we see how submissive beha... More Information and Pricing Details Talent Management SKU: AIMTAL Someone resigning often comes as a complete shock. Even if you saw the warning signs, and just didn't do anything about them, the number of thoughts that simultaneously rush into your head is immense. Why are they leaving? Could I have stopped it? How much is it going to cost to find a replacemen... More Information and Pricing Details Team Spirit? SKU: AIMTEA Team Spirit? looks at three examples where failure to appreciate the need for teamwork has disastrous effects on colleagues and customers. Helping staff to work as a team, share information, take responsibility, and make use of each other's skills are the lessons of Team Spirit? Morale and pro... More Information and Pricing Details Teams From Hell SKU: AIMTEAM A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'. More Information and Pricing Details Telephone Behavior: Rules of Effective Communication SKU: AIMTEL Make every phone call effective. This video, presented by John Cleese, explains how people’s behavior can either wreck a telephone conversation or make it into a highly effective piece of communication. More Information and Pricing Details That's Show Business SKU: AIMTHA Having planned and staffed an exhibition stand that has absorbed a sizeable chunk of your marketing budget, how can it be made a real success? Too often it's regarded as a grand PR exercise, but it should be treated as a wonderful opportunity to sell to both new and existing clients. More Information and Pricing Details The Balance Sheet Barrier SKU: AIMBAL Ask most managers and staff to explain a profit-and-loss statement or a balance sheet and their reactions will range from incomprehension to abject horror. Yet, if they had a basic understanding of how finance works, they would be in a better position to make the important decisions that affect t... More Information and Pricing Details The Best of Motives 2-Part Series SKU: AIMBEST Research shows that the two most common complaints in organizations worldwide are ‘nobody ever tells us’ and ‘nobody ever asks us’. The Best of Motives consists of two videos which tackle each of these issues. More Information and Pricing Details

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