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How to Connect in Healthcare in 90 seconds or less

SKU: MPCHOW-H   Watch Online! Preview the Full Length Video Preview Leader's Guide No ratings yet "…your success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman" -Bob Nelson, author of 1001 Ways to Reward Employees In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable. This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet. Connecting in Healthcare is all about… Choosing the right ATTITUDE - ...be welcoming, empathetic, curious and resourceful Sending the right SIGNALS - ...with your face, body and voice. Get them TALKING - ...investing in listening pays off in trust. Learn to... Increase patient satisfaction Strengthen co-worker relationships Improve customer service Raise productivity & fun at work Click here to purchase extra hardcover books.

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#17526 How to Connect in Business in 90 seconds or less Hardcover Book

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