SKU: CRMENC
This program,
featuring best-selling authors and management experts
James M. Kouzes and Barry Z. Posner, illustrates the
importance of employee recognition and presents examples
of the types of rewards leaders can give to truly
motivate top performance.
Many people assume
that money is the way to motivate others; however, Kouzes
and Posner teach us that appreciation is the ultimate
motivator. This program is filled with real-life examples
of helping others believe in themselves, celebrate their
uniqueness, and discover their own value. You'll visit a
software company, a public utility, a nonprofit agency,
and a manufacturer to see the positive results achieved
by implementing the principles taught by Kouzes and
Posner.
This inspirational and
instructional training program shows how to master one of
the most difficult and valuable leadership skills of all.
It's ideal for training in leadership, general management
and motivation. Participants will learn why it is
important to find time for employee recognition, how
appreciation mobilizes people to excel, and the benefits
of celebrating both individual and group achievements.
The seven principles of Encouraging the Heart are:Â
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Set clear standards.
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Expect
the best.
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Pay attention
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Personalize recognition.
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Tell
the story.
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Celebrate together.
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Set the example.
Package Includes: 20 minute video or DVD and Leader's Guide
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