Most of us have been conditioned to believe that workplace decisions should be based upon cold, logical reason and that emotions should be "left at home." However, today there is a growing body of science in the emerging field of Emotional Intelligence (EI), indicating that proper understanding and use of emotions can be critical to helping us be more effective workers and better communicators.
Most of us have been conditioned to believe that workplace decisions should be based upon cold, logical reason and that emotions should be "left at home." However, today there is a growing body of science in the emerging field of Emotional Intelligence (EI), indicating that proper understanding—and use of—emotions can be critical to helping us be more effective workers and better communicators.