SKU: DEM-020
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Top managers of General Motors' Cadillac Powertrain Division discuss the leader as a teacher and coach. They explore the connection between change, personal learning, and leadership of teams. Dr. Deming talks with managers, frontline supervisors, and employees about the difficulties and benefits of their new roles in an environment of continual learning.The essential element of transformation is the change from hierarchical management with its dependence on rote learning of rules and specifications to a system where managers and supervisors lead everyone in continual learning to improve the systems and processes of the organization.
30 Minutes
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