SKU: DEM016
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Dr. Deming describes the successful leader as a continual learner who understands how the work of his group fits into the aims of the organization, works cooperatively with other stages in the process to optimize the total result, tries to create interest and challenge so his people can take joy in their work, attempts to optimize the education, skills, abilities of everyone, and learns to listen without passing judgment. Dr. Deming also identifies faulty practices of traditional management, contrasting them with better practices based on his theory of management.
22 Minutes
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