SKU: CHC-CUS040
No ratings yet
We all know that healthcare professionals are busy -- now more than ever. But being warm, friendly and helpful doesn't mean you can't also get your work done. Coastal HealthTrain's program Customer Service: Natural As Child's Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child's play.
Added features and benefits of DVD training include:
• English and Spanish language available on each DVD.
• Expanded Leader’s Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Chapterized Content – facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Customizable PowerPoint® – makes training site-specific; excellent for training different personnel and departments throughout your school.
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Portable Convenience – perfect for those who train and travel!
Video Length: 24 minutes
|
